To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(76)
Positive reviews(52)
Reviews with photos/video(4)
Clean and tidy(5)
Shun Hei Aimee
Junior Suite
Stayed in Nov 2023
Couples
9 review
4.7/5
Amazing
Posted on Dec 29, 2023
The suite is spacious and clean! It’s about 15 mins walk from the station (Firenze SMN) and very close to the main attraction. Lady in the reception is SUPER nice and helpful. She answered WhatsApp promptly even if it’s late. She also recommended some good restaurants nearby (Restaurant La Ménagère is great, atmosphere is chill). We enjoyed the stay, thank you Residence Hilda!
Response from Property: Thank you! We are ALWAYS at your assistance, even if reception has limited opening times. WhatsApp or WeChat, as you prefer. Looking forward to your stay back with us soon. Valentina
Guest User
Deluxe Suite
Stayed in Dec 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Feb 5, 2025
A very satisfactory booking experience, large space, new decoration, complete kitchenware, very warm, I will choose to stay here again next time
Original TextTranslated by Google
Yizhixihuanlvyoudetuzi
Deluxe Suite
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The sanitation is very good, the location is very convenient, the heating is sufficient in winter, and the service staff are very friendly. If I return to Florence, I will definitely consider it again.
Original TextTranslated by Google
Response from Property: Thank you very much for your nice review and we hope you'll come back soon! :-)
billdentist
Junior Suite
Stayed in Oct 2024
Business travellers
44 review
4.7/5
Amazing
Posted on Dec 11, 2024
Highly recommended, but there is no parking lot. However, it is just next door and charges are applicable. It is more reliable and the room is very big. Suitable for multiple people. There is no front desk at night and noon, but communication in English is OK
Original TextTranslated by Google
Response from Property: Thanks for your comment. We actually have a parking lot: a private garage 10 m away from us :-).
Guest User
Junior Suite
Stayed in Jan 2024
Couples
16 review
5.0/5
Outstanding
Posted on May 6, 2024
Large area, good location, convenient for shopping
Original TextTranslated by Google
Response from Property: 非常感謝 :-)。瓦倫蒂娜
Anonymous User
Junior Suite
Stayed in Jan 2023
Couples
5 review
5.0/5
Outstanding
Posted on Feb 5, 2023
This hotel is very tall, the suites are very spacious and tall, the bathrooms are newly renovated and very clean, the dining room and kitchen are complete with cooking utensils and the kitchen counters are clean and tidy; the bedrooms are bright and comfortable. The room is decorated with many watercolor paintings, the style of painting is light and elegant, and I took a few landscape paintings. I really like this room. Highly recommend this hotel.
Original TextTranslated by Google
Response from Property: Thank you for your nice review and for noticing our German romantic water colours: they were selected carefully for our Suites and I'm so glas you liked them. Looking forward tyo your stay back with us. Warm regards, Valentina
Guest User
Deluxe Suite
Stayed in Aug 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Oct 2, 2023
'Very satisfied, will come again,
Original TextTranslated by Google
Response from Property: ...and we look forward to it :-). Valentina
Guest User
Deluxe Suite
Stayed in Aug 2024
Business travellers
28 review
4.5/5
Great
Posted on Sep 28, 2024
房間很大,帶廚房的
位置很好,在大教堂旁邊
衞生不錯
Translate
Response from Property: 謝謝。是的,我們就在市中心,就在大教堂旁邊。希望您很快回來。瓦倫蒂娜
Guest User
Junior Suite
Stayed in Oct 2024
Travel with friends
39 review
5.0/5
Outstanding
Posted on Nov 19, 2024
酒店交通便利,房間寬敞舒適,乾淨衞生
Translate
Response from Property: 非常感謝!
Guest User
Junior Suite
Stayed in Jun 2024
Travel with friends
66 review
5.0/5
Outstanding
Posted on Jul 6, 2024
一切都還不錯
Translate
Response from Property: 非常感謝 :-)。瓦倫蒂娜
vironikajin
Stayed in Mar 2024
Family
85 review
5.0/5
Outstanding
Posted on Jun 4, 2024
房間很舒適
Translate
Response from Property: 非常感謝 :-)。瓦倫蒂娜
Navigator06381830082
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 2, 2025
This a lovely place that centrally located but not on top of crowded spaces. Our room was well-appointed, clean, and with all the necessities, including a fully equipped kitchen ( although we rarely get to use one). Staff was friendly and accommodating, especially with our need for a few special items like a fan. Overall, a very nice experience for a reasonable price right in the heart of the city. Enjoy!
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 1, 2025
HIGHLY recommend Residence Hilda! Valentina went above and beyond with warm hospitality, we got an upgraded room, and the location is just wonderful, in walking distance to everything in the heart of Florence. We would definitely stay here again!
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 30, 2024
Wow, what a great apartment in super location! Add to this Valentina and her marvellous team and we don't believe you could find better accommodation in all of Florence, definitely a ***** plus. Thank you Valentina for making our stay so memorable. The details, The apartment was really good, it had space, all the equipment we needed, and was very comfortable & stylishly furnished. Valentina was very welcoming and helpful, as were the other staff members, their only objective was for the guests to have a great time. Always on hand to give tips or advice on places to visit, restaurants and happy to make bookings on our behalf. We arrived when reception was closed, so had some concerns this may have been an issue but it couldn't have been easier. We spoke to Valentina on the phone and she electronically unlocked the doors for us, and we were in our apartment within 2 minutes of arriving at the front door. The location is great for all the sites while being away from noisy cars so quiet and peaceful. We would thoroughly recommend anyone visiting Florence to stay at Residence Hilda, They would not be disappointed.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 29, 2024
We (a family of 3) stayed at Hilda Residence for 4 nights in December and were impressed with the high quality of the apartment, the location and the service of the staff. The amenities in the well spaced apartment made our stay comfortable and memorable. Prices were very reasonable considering what you are getting. I would go back again if I’m in Florence again.