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The hotel's location is excellent, right across the street from Florence Santa Maria Novella train station. It's incredibly convenient if you're traveling by train, and you can easily walk to all the major attractions.
Right next door, there's a very famous Florentine steakhouse that's packed every evening. Plus, there's a Carrefour Express supermarket nearby, which is handy for picking up water and other essentials.
The breakfast is incredibly varied and a huge highlight of this hotel. There's a wide selection, and you can certainly eat your fill. The restaurant's design and ambiance are also lovely, similar to a sunroom, creating a very elegant atmosphere.
The front desk staff were quick to resolve an issue. Initially, my room's bathroom had an unpleasant odor. After I reported it to the front desk, they immediately moved me to another room on the spot. This new room was even larger, and the bathroom was more spacious.
Their toiletries are from a local skincare brand, and the soap and body lotion, in particular, are very moisturizing.
On the downside, the bathtub drainage was a bit slow.
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