We stayed here for five nights while visiting Florence. The hotel is in a good location with a vast array of restaurants nearby, we particularly liked Il Vegano nearby which was terrific value and great food. ( we are not related to the owners of Il Vegano, we just liked it). There’s also a Carrefour mini market not far away which came in handy for supplies. The hotel has some attractive original features but is a bit shabby and run down. Our room was somewhat dingy and the bed not very comfortable. Didn’t mind it during the day, but after dark it didn’t feel particularly relaxing or welcoming. The TV wouldn’t work though we were out a lot and weren’t bothered about watching telly. We had a great shower which made up for other shortcomings. There’s a pleasant garden courtyard at the back of the hotel where we had breakfast a few mornings. Breakfast itself needs to be upgraded considering the price of the hotel. Some suggestions would be less cakes and pastries, even although they were tasty, most people don’t want a load of cakes to start the day. A better choice of savoury options such as a range of cheeses, meat and nice bread and some salad or omelettes or scrambled eggs. Better quality cereals, eg muesli and fruit salad that isn’t out of a tin. The main irritation was the receptionist insisting that we leave our room key at reception every time we left the building. We did this a few times at first as we were concerned that if we didn’t it might be used as an excuse for not cleaning the room each day. However after day three we gave up handing it over. Another hotel guest had problems closing and locking her door, this was dealt with by another older receptionist in a very grumpy fashion. We had a good holiday but if we return to Florence it won’t be to Hotel Donatello. Have stayed in much better hotels for a considerably cheaper rate.