Guest User
October 1, 2023
On arrival our heart sank when we saw the stairs from the front door to reception . Having checked in, there were 2 more flights to our room. I have a heart condition and my husband sciatica so this was not good! And definitely needs to be included in hotel description. The tea room with complimentary drinks/snacks which we were looking forward to after sightseeing, closed in 2020. This needs to be removed from hotel description. Distance stated to city centre also needs to be changed as much further . Rooms clean but dated. Breakfast adequate but needs variation if staying longer than couple of nights. Staff extremely pleasant. Also we had to pay for the biscuits that were with coffee/tea makng. Although listed in mini bar list, it was not obvious. They wernt the best biscuits either!!