WOW WOW WOW, where do I even start with this beautiful hotel !! We came home yesterday after a 5 day break to celebrate our 25th wedding anniversary & I honestly don’t think I could have chosen a better place to stay. Communications with the hotel before arrival were excellent as I requested a walk-in shower which is exactly what I got, Our reception on arrival was extremely warm & welcoming but I forgot to get the lovely lady’s name but she came from Croatia. She showed us to our room which was the Gallery on the same floor as Reception & the sitting/breakfast room. On entering it just took our breath away, and knew we were in Italy with this stunning room. Everything about the room was wonderful & I couldn’t believe that we were so close to the Duomo (saw it from our window) but it was so incredibly quiet. Bed was comfortable, towels were excellent quality along with all the toiletries that were supplied. There were slippers, dressing gowns, coffee maker, safe, extra pillows….. the list goes on. Breakfast was a continental affair but with the addition of some bacon & scrambled eggs, all wonderfully looked over by the lovely Aurora, what a star the hotel have in her. Nothing was too much trouble & her making of a cup of English tea was the best I’ve had outside of 🇬🇧. I really have absolutely nothing negative to say about this wonderful oasis in the centre of this amazing city. It’s a perfect location & we WILL be back again one day. I hope the owners of the hotel know that they & their staff are doing everything perfectly. 🇮🇹🇬🇧