Capri Moon Guest House

Location: The hotel is frequently praised for its excellent location, situated conveniently in the heart of Florence, with easy access to key attractions such as Piazza della Repubblica and Via Tornabuoni.(based on 1 review)

I usually do not post reviews. The services provided do not justify the cost. For reference, we paid around $315 for a 1 night stay. Arrived around 5 PM and had to do self check-in and bring our own luggage up several flights of stairs. Once we arrived to the lobby, he called us to tell us that he saw us on his security camera. After this, host was not responsive (we messaged him on WhatsApp at 8 PM about leaving our luggage in the lobby and he did not respond until 9:30 am the following day, by that time we had already paid 12€ for a luggage storage locker and were on a tour). We never saw the host during our 1 night stay. We stayed here on a breezy and chilly night and the room was very cold with the most confusing remote control for the air I’ve ever seen in my life. No matter what settings we put it on (literally turning it completely off and setting it to heat at one point), it would continue to blow cold air directly on the bed. Room temperature was very cold and uncomfortable. I woke up the following night with a sore throat and a runny nose, and am now sick. I still have a week left in my travels. As other reviews said, no breakfast, no elevator, and overall very uncomfortable. If you want good service and comfort pick somewhere else. I wish I stayed somewhere more comfortable because I would not be sick now and would not have wasted 12€ on locker. That’s all. ＜3

Lovely Stay, in perfect location Room was lovely, and apartment it was in was amazing, Unfortunately room wasn’t ready for 2:30pm check in time, coffee machine didn’t seem to work, and the shower head holder was broke. Only stayed one night so didn’t really cause us any issue, Great location