Upon arrival there were no rooms available, overbooked. Staff mentioned that there is no internet access, hence, no Fax/ copy machine access. They aren’t aware when rooms are available or not.
Shame on ******* that allows these type of Hotels available to people. It’s a ripe off. Charged me for the room for all those days. ******* states that’s their policy? Conchetta, front desk drove us to another Hotel, is that their policy too? Very Disappointed!! I will never ever use ******* again nor look at this terrible Hotel! After traveling for many hours the least you want to hear is that there is no room for you after you made the reservation.