Hotel Orcagna

The hotel's location is decent, offering views of the Duomo, which is about a 20-minute walk away. There's a bus stop right around the corner, and the train station is also just 20 minutes away. The downside is the poor soundproofing in the rooms. When I arrived at noon, my room wasn't ready until after 2 PM for check-in, so I went out to explore. Later that night, around 10 PM, it was raining, and there was no one at the front desk. I called out for a long time with no response. Eventually, I called their number and found out they also own the hotel across the street. A staff member then came over to open the door for me. The room's soundproofing was really bad; I could clearly hear conversations from next door. However, they later moved me to a different room which was much better. The breakfast was also quite good, and the lady who prepared it provided excellent service. She was always smiling and asked every guest how their meal was, which definitely added a positive touch to the hotel!

The room was clean and had a balcony, and the breakfast was absolutely delicious. It's not too far to walk to the attractions either. This was the most satisfying hotel of our trip to Italy, and I would definitely recommend it to others. Thank you~~

The deluxe room was very spacious. The breakfast was a little modest but adequate for its star rating. The location is excellent; you can't get closer to the city center without being inside the ZTL (Limited Traffic Zone). Upon check-in, we were informed that parking was unavailable, and they didn't even allow us to try, forcing us to park on the street. Given their apparent inability to efficiently manage space even in their luggage storage room, I strongly suspect parking could have actually been accommodated. This was extremely frustrating.

The room was clean and warm. The breakfast was incredibly generous and offered a great variety. Thank you very much.

This hotel is perfect for families and tourists. The staff is friendly and the environment is pleasant. They offer afternoon tea, complimentary coffee, unlimited snacks and cookies, and a plentiful breakfast. It has a very warm and family-friendly feel. I would definitely choose this hotel again if I were to visit Florence again.