I don’t quite know where to start, we’ve traveled the world and for some reason hotels just can’t get the basics right.
Pictures always look amazing when booking and when you get there you quickly find out that it’s more basic than a ground floor batchelor apartment.
Given they are trying to recover from a hurricane from two years ago, however almost finished with building an entire building, whilst neglecting the original building.
Heads up, a bathroom makeover doesn’t cut it!
Food was below average, (breakfast) no espresso machine, breakfast not included even though it said it was.
Parking is charged for at $20 a day !
How and why I can’t understand how you charge your patrons to park in your site !!!!
Valet is different, this wasn’t the case.
Sadly the entire working half of the hotel overlooks a construction site, and but a beautiful beach as displayed on booking site, talk about over sell and under deliver.
When we tried to move rooms and get a better one, we where told no changes can be made to the booking, even with travel insurance option taken.
All in all nothing special, will not be back and will not recommend it.
Pity because the staff are great !
Hope Marriot picks up their socks on this one, poor performance for a prestige hotel group.