Guest User
February 15, 2024
This Grace Hotel is really average. The hardware is actually okay. Because it is convenient to travel, I renewed the reservation for two nights. Unfortunately, for some reason on the first night, the aunt did not do hygiene, so when I went back at night, I found that the garbage was not thrown away and the toilet was not sanitary. Paper and no water. I called and asked for a long time, and said that my aunt was off work and apologized profusely. Finally, after complaining several times, a security guard came to deliver paper and water. I know it’s not easy to celebrate the New Year, but now that we’re open for business, we still have to ensure basic service standards.
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