I arrived at 5 PM. The lobby is huge, and the elevators take you up to the main hall, which they claim is on the 50th floor. In reality, it's probably the 40th floor, perhaps to avoid a '4' in the floor number, as floors 39-50 seemed to pass in just a second. Still, it's very high up! Check-in was fast, and the front desk staff were very polite. After checking in, they gave me two delicious, still-warm cookies! There's also a vending machine in the front hall, and a convenience store downstairs. Plus, there are plenty of shopping areas nearby.
I stayed in a suite with a partition, which was great for preventing food smells from the living room from reaching the master bedroom. The room felt like a maze, you could play hide-and-seek in there! It had a guest toilet and a fridge, which was nice for accommodating guests and their drinks. The kettle was also quite large. The room had a great view, and the 'starlight ceiling' was beautiful. The welcome fruit was fresh and tasty! Housekeeping service was very efficient, and most requests were met. The bathtub was well-designed and spacious, and the shower area was also very open. Although there wasn't an exhaust fan in the toilet, the toilet itself had an automatic suction system, so there was absolutely no odor, which was excellent!
For afternoon tea, I had a reservation for 6 PM at the Sky Bar. The staff were very welcoming. The lighting was more like a bar than a place for afternoon tea. There weren't many seats, and the tables were super large, which wasn't ideal for enjoying the view. The taste was about an 80/100.
Room service is a big factor in my hotel ratings. Delivery took a little over an hour, which was a bit long. The portions were generous, and the taste was decent. The only issue was with the mushroom soup – the flavor was right, but it had a distinct jelly-like texture, like crushed jelly pieces. This might be due to the cream; I suggest they check and monitor it.
For breakfast the next day, there were many live cooking stations with freshly prepared food, which was delicious. The 'hit-or-miss' rate was below 5%. Two things are especially commendable: Firstly, the chef near the yogurt and fruit section behind the restaurant entrance seemed to have a hearing or speech impairment, but their service awareness was incredibly strong. They would fulfill guest requests immediately, even for something as simple as a spoon or a straw. This shows great character from the hotel. Secondly, seeing a dedicated family table for children was truly heartwarming – it was the first time I'd seen this at a hotel breakfast.
After breakfast, I went to the swimming pool. The front desk staff, a young lady from Xinjiang, was very enthusiastic. Again, it showed the hotel's character. The pool view was nice, and there were hot/cold water pools and a children's pool. The changing rooms were fully equipped, but oddly, there were no guest slippers, which was a slight letdown in terms of experience.
Overall, the experience was still good, but I have two minor regrets/suggestions: 1. There was no full-length mirror in the suite, which is quite impractical. 2. The night light was always on, so you had to manually turn on the main light if you got up at night. Also, the bedside Bluetooth speaker was very bright even when the main lights were off. I thought pulling the plug would turn it off, but apparently, it's battery-powered?! It stayed on all night even after I unplugged it...
Overall, it was still a very good experience, and I'll definitely consider staying again if I have the chance.
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