App
List your property
Customer support
Find bookings
Mercure Hotel Kaiserhof City Center
Select date
-
Select date
1 night
Mercure Hotel Kaiserhof City Center

Experience at Mercure Hotel Kaiserhof City Center, the 4-star hotel in Frankfurt. It boasts an 8.8/10 rating from 163 guests, perfectly combining quality with excellent value. Prices begin at just AU$ 103.

Check in & Check out

From 15:00 until 12:00

Nearby Attraction

Eurotower: 0.5km from the hotel

Silver Tower: 0.21km from the hotel

Jewish Museum: 0.52km from the hotel

Pets policy: Pets are allowed, including dogs, for a fee of EUR 45 (approx. AU$ 9).

Mercure Hotel Kaiserhof City Center

Show on map
We Price Match
Highlights
Ideal location
Varied breakfast
Great views
Airport pick-up available
Sparkling clean
Show more
Amenities
All amenities
Property Description
Show more
its all right. good value for money. employees are really nice though.
Surroundings
Metro: Hauptbahnhof
(270m)
Metro: Willy-Brandt-Platz
(620m)
Airport: Frankfurt Airport
(11.4km)
Train: Frankfurt Central Station
(330m)
Train: Frankfurt(M)Taunusanlage
(930m)
View on map
10

Superior Twin Room

2 Single bed
20-24m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Standard Double Room

1 Double bed
20-25m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
7

Privilege Suite

1 Double bed and 1 Single bed
45-49m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
12

Privilege Twin Room

2 Single bed and 1 Sofa bed
28m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
7

Standard Twin Room

2 Single bed
20-25m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
14

Superior Double Room

1 Double bed
20-24m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Private toilet
Room Details
Check Availability
Hide Room Types

Average for similar properties in Frankfurt
Most Mentioned
Review summary
Powered by AI
Location: The hotel boasts a prime location near the Frankfurt main train station, making it convenient for travelers. It's surrounded by restaurants, pubs, and supermarkets, and is close to shopping areas and the exhibition hall, which adds to its appeal for both leisure and business guests.(based on 73 reviews)
F‍u‍ ‍Z‍h‍i‍q‍i‍n‍g
January 2, 2026
The hotel is next to a supermarket that opens until 12am daily, which is very convenient. There are also many varieties of cuisine nearby and just opposite the hotel. It’s only a 5–7 minute walk to the main HBF, making it very convenient if you’re travelling by train. The hotel also has a gym, which makes it stand out. Hotel staff is nice and helpful, assisted me on getting an airport transfer as well. A tip: choose a lower-floor room. This is my second stay here, and I noticed the internet signal is stronger on the lower floors.
L‍i‍n‍s‍c‍o‍r‍p‍z
December 20, 2025
Chose this hotel because of the convenience and location - short walk across the hbf. Unfortunately the hotel didn’t live up to Mercure branding. Quite disappointing for a supportive Accor member. Allocated a room that had renovation drilling and hammering from 7pm-11pm. Reported to the hotel reception for a change of room - but was brushed off and told this is the quietest room in the hotel and the other rooms are even noisier. Didn’t bother to check on the extent of noise we are experiencing. The room did not have the basic amenities - called to request and the same reception staff asked that we come down to the lobby and collect ourselves. The tv screen was also spoilt but we were too jaded to report anymore. The toilet was also not clean with faeces stains. The hotel really need to improve on their customer service and not be defensive and compromise on customer feedback. The hotel cleanliness need to seriously step up too.
K‍C‍ ‍y‍e‍l‍l‍o‍w
December 11, 2025
The front desk service staffs are excellent. Very helpful with information and serves with a smile. The western breakfast spread is excellent and tables are always kept clean. Food are often replenished. Only small little imperfection is the shower area design. The partition glass width can be a little longer to prevent water from spilling over to the main toilet area (the floor mat i always soak after a shower lol). Will definitely stay here again on my next visit.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 7, 2025
Good location near main train station, big suite accommodating 3 adults, generally clean and comfortable, stayed for 1 week.
J‍a‍m‍i‍e‍Q‍i‍n
December 30, 2025
Great location, right above a pedestrian street. However, the room was tiny and the upper floor felt a bit like a maze.
Original TextTranslation provided by Google
P‍ ‍P‍h‍u
July 7, 2025
Little far from downtown but The hotel is surrounded by good restaurants, pubs and supermarkets.
E‍1‍4‍6‍6‍*‍*‍*‍*
October 12, 2025
The location is excellent. It's very convenient for shopping and the train station, and the room comes with complimentary coffee and black tea.
Original TextTranslation provided by Google
c‍h‍i‍n‍e‍s‍e‍d‍r‍a‍g‍o‍n‍6‍9‍6‍8
October 6, 2025
The room was great, very quiet, and the bed was super comfortable – just the right balance of soft and firm. It was clean, and the shower water temperature was easy to adjust with good water pressure. Breakfast was good, especially the fresh, natural fruit juice. The only downside is that the surrounding area is a bit chaotic.
Original TextTranslation provided by Google

Services & Amenities

Restaurant

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The host or staff will greet you upon arrival

If you plan to arrive after 18:00 on your check-in day, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineWestern, American, Continental, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-11:00 Open
AgeFee
Children 11 years old and under
Free
Children 12–17 years old
€ 25.00 (approx. AU$ 43.39) per person
Adult
Buffet:€ 25.00 (approx. AU$ 43.39) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is € 50.00 (approx. AU$ 86.77) per night.
Deposit Payment MethodsThis property accepts credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: € 45.00 (approx. AU$ 78.09) per pet per day

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1957
  • Renovated: 2018
  • Number of Rooms: 106
Phone:+49-69-2561790
Email:h8115@accor.com
With a stay at Mercure Hotel Kaiserhof Frankfurt City Center, you'll be centrally located in Frankfurt, a 2-minute drive from Frankfurt Trade Fair and 7 minutes from Deutsche Bank Park. This 4.5-star hotel is 0.5 mi (0.9 km) from Main Tower and 0.7 mi (1.1 km) from Skyline Plaza.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a vending machine.

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 106 guestrooms featuring tablet computers and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Frequently Asked Questions

What is the cancellation policy for Mercure Hotel Kaiserhof City Center?

The cancellation policy for Mercure Hotel Kaiserhof City Center varies depending on the type of room and booking conditions.

How much does it cost at Mercure Hotel Kaiserhof City Center?

Prices at Mercure Hotel Kaiserhof City Center change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Mercure Hotel Kaiserhof City Center have airport transfer services?

Yes, Mercure Hotel Kaiserhof City Center offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

What are Mercure Hotel Kaiserhof City Center nearby landmarks?

Nearby attractions to Mercure Hotel Kaiserhof City Center include Silver Tower, only 210m from your search (straight-line distance) away.

Does Mercure Hotel Kaiserhof City Center provide a pool?

No, Mercure Hotel Kaiserhof City Center doesn't serve a pool.

Does Mercure Hotel Kaiserhof City Center have breakfast?

Yes, Mercure Hotel Kaiserhof City Center have the high-rated breakfast including: Western, American, Continental, Full English/Irish, Gluten-free, Vegetarian.

Is there a restaurant in Mercure Hotel Kaiserhof City Center?

No, Mercure Hotel Kaiserhof City Center does not provide an on-site restaurant.

What are check-in & check-out time at Mercure Hotel Kaiserhof City Center?

Check-in at Mercure Hotel Kaiserhof City Center starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at Mercure Hotel Kaiserhof City Center?

Yes, pets are typically allowed at Mercure Hotel Kaiserhof City Center, but it's always best to call ahead to confirm.

About This Property

Nearest AirportFrankfurt Intl. Airport
Distance to Airport14.55KM
Nearest Train StationFrankfurt Central Station
Distance to Train Station0.33KM
Nearest Metro StationHauptbahnhof
Distance to Metro Station0.27KM
Average Price FromAUD236
Hotel Star Rating4
Recommendations

Most Viewed Hotels

LyvInn Hotel FrankfurtThe Atrium HotelThe Westin Grand FrankfurtAparthotel Adagio Frankfurt City MesseHyatt Place Frankfurt AirportIntercityHotel Frankfurt Hauptbahnhof SouthStaycity Aparthotels Frankfurt AirportScandic Frankfurt HafenparkHoliday Inn Express Frankfurt Messea&o Frankfurt Galluswarte

Hotels near Attractions

Hotels near Main RiverHotels near Frankfurt CathedralHotels near Historical Museum FrankfurtHotels near Staedel MuseumHotels near RoemerbergHotels near Römer City HallHotels near Goethe HouseHotels near EurotowerHotels near Iron FootbridgeHotels near ZeilHotels near Frankfurt AirportHotels near Frankfurt Central Station