H4 Frankfurt Messe Reviews
H4 Frankfurt Messe
Oeserstraße 180, Frankfurt, GermanyView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
H4 Frankfurt Messe Guest Reviews
3.8/5
Good
41 Reviews
Verified reviewsLocation3.8
Amenities3.7
Service3.9
Cleanliness4.0
Filter by:
Sort by:
All Reviews(41)
Positive reviews(35)
Reviews with photos/video(10)
Negative reviews(6)
Tianzhenshishizhendenanaa
Comfort Room
Stayed in Mar 2024
Business travellers
5 Reviews
Posted on Mar 6, 2024
前台服務一般，check還要填表，中午12點到，還要3小時才能辦入住，不交早餐費，要讓位置給別的客人辦入住，等另外的前台，拿着電話打半天，感覺不好
Translate
Response from Property: Dear guest,Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Stayed in Mar 2024
Business travellers
1 Reviews
Posted on Mar 10, 2024
房間設施一般，最重要的問題是員工與偷盜分子勾結！過程是這樣的:我們下餐廳吃早餐，衹是離開房間20分鐘，回來後發現門打不開，就讓住在對門的同事幫忙下去重新制卡，回來後我們一起進的房間開會，後來準備出門打的士，用銀行卡關聯Uber 時，才發現錢包裏是空的，5000歐元在房間裏被盜了。後來我們下樓讓前台報警，警察來了詢問了2個小時，讓我在酒店等他們拿報案筆錄，1個多小時後警察來了，劇情大反轉，前台撒謊説給我同事兩張卡，她變成嫌疑人，問題就非常複雜了，我們本來是解決被盜竊的問題，現在要解決如何澄清自己沒有犯罪，整個參展計劃都被打亂！從報案到我們離開酒店方沒有任何人出面跟我道歉或溝通，並且前台非常傲慢！我們去問那個當天值日的前台為什麼要撒謊，結果人家又報警了，説我們騷擾她，警察氣勢洶洶來了3個人，警告我們不允許去跟前台那個服務員説話，否則將把人拘捕。
Translate
幸福人生XU
Comfort Room
Stayed in Feb 2024
Family
6 Reviews
Outstanding
Posted on Feb 19, 2024
Alles gut und sehr zufrieden
Translate
Response from Property: Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Frankfurt Messe. Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Family Room
Stayed in Jan 2024
Business travellers
2 Reviews
Very Good
Posted on Apr 7, 2024
還行吧 價格在哪裡
Translate
Response from Property: Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Chloe(keluoyi)
Family Room
Stayed in Jan 2024
Business travellers
12 Reviews
Outstanding
Posted on Mar 16, 2024
Here again. Large space and nice service
Response from Property: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H4 Hotel Frankfurt Messe!King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
prof Alexander
Family Room
Stayed in Nov 2023
Business travellers
47 Reviews
Outstanding
Posted on Nov 28, 2023
Very nice hotel Very kind staff working very clean and friendly the very big room thanks for everything near from everything
Response from Property: Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Frankfurt soon!Your H-Hotels team,Stefanie Bergforth - Online Reputation Management
Guest User
Comfort Room
Stayed in Nov 2023
Business travellers
17 Reviews
Outstanding
Posted on Dec 3, 2023
I liked everything.
Can only recommend
Original TextTranslated by Google
useryangpeng
Comfort Room
Stayed in Nov 2023
Business travellers
49 Reviews
Outstanding
Posted on Dec 7, 2023
性價比很高
Translate
Response from Property: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H4 Hotel Frankfurt Messe!King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Room
Stayed in Nov 2023
Business travellers
59 Reviews
Posted on Nov 10, 2023
I feel very average. What I am particularly dissatisfied about is that I booked a hotel for 2 days and they didn’t provide cleaning service in the middle. I can’t help it. The labor in Germany is too expensive. However, this has not happened in other hotels.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please let us know directly next time if something is wrong - talk to us! We are there for our guests 24 hours a day to promptly fulfill or remedy any requests or deficiencies. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Sincerely,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Room
Stayed in Oct 2023
Solo travellers
36 Reviews
Posted on Oct 28, 2023
The hotel has sockets for charging electric vehicles that are constantly turned off; the staff, except for the charming blonde, simply does not react at all.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time! Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Room
Stayed in Oct 2023
Solo travellers
36 Reviews
Posted on Oct 28, 2023
Breakfast is modest, although the extra charge for breakfast is not small. Fix the sockets in the parking lot, the electricity keeps cutting out
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Room
Stayed in Jun 2023
Other
1 Reviews
Outstanding
Posted on Jul 4, 2023
Hotel in the best location to get to the center as well as to the Deutsche Bank Park Arena. Parking spaces available, be it for a fee (monitored) or free of charge in front of the hotel.
Good breakfast
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. We are very pleased that you felt comfortable with us and had a pleasant time. Our team is looking forward to your next visit and until then we wish you all the best! Your team from H-HotelsSergej Rosenberg - Online Reputation Manager
Guest User
Stayed in Jun 2023
Business travellers
2 Reviews
Posted on Jun 27, 2023
Just an average hotel.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Comfort Room
Stayed in Jun 2023
Business travellers
6 Reviews
Posted on Sep 14, 2023
沒空調，破舊 交通不方便
Translate
Response from Property: Dear guest, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time! Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Anonymous User
Stayed in May 2023
Business travellers
50 Reviews
Posted on May 20, 2023
Overall good, added two nights.
Hygienic, good. Although the bedding looks disposable, it is very comfortable. One person was given a small quilt of 1.5 meters, which is very good, energy-saving and environmentally friendly.
The environment, the air is good, but it is far away from the urban area, and there are no commercial streets, food streets and the like around. To go to the urban area, take the No. 59 bus first, then transfer to the No. 11 light rail, 30 minutes. On the first day, I was unfamiliar and took a 56 Euro taxi to the area. Everyone can avoid the pit.
Facilities, others are okay, there is no minibar.
The service is still ok, there is welcome mineral water, one with steam and one without. The classic German breakfast is admirable.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Trending Searches
Recommended for you
Y2 Residence Hotel Managed by HII ReviewsSelina Place ReviewsLof Hotel Shimbashi ReviewsSpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village ReviewsHimeji Green Hotel Sakamoto ReviewsMount Venturi - Aix-En-Provence Sainte-Victoire - Bar & Restaurant & Padel ReviewsMeili·PRO Apartment( Chaozhou Ancient City Paifang Street Branch) ReviewsWyndham Grand Xi’an South ReviewsMacchi Hotel ReviewsHotel Atlantic Palace ReviewsKinosaki Maruyamagawa Onsen ReviewsYagu Lizhi Hotel (Foshan Ceramics City Creative Industrial Park) ReviewsHanting Hotel (Shanghai South Shanxi Road Metro Station) ReviewsQuality Inn Napier ReviewsHotel Seri Malaysia Johor Bahru ReviewsToronto Marriott Markham ReviewsThe Royal Park Hotel Iconic Tokyo Shiodome ReviewsSojo Hotel Hoa Binh ReviewsNginap Hotel ReviewsLIA Takeshe Liya Hotel (Huaqiang North) ReviewsHilton Garden Inn AlbanyXana Hotelle (Beijing Beiyuan)Killara Hotel & SuitesAshfield Motor Innxierman.xida hotelNysa Hotel Bangkok Sukhumvit 11Shantou Vientiane City Rice Bird Brand Chain ApartmentOld Shanghai Huixiang HotelAishang Apartment HotelCavern Quarter Apts - 31 North John St