Arena am Zoo
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Frankfurt

Arena am Zoo

Health Protected
Theobald-Christ-Straße 19, Frankfurt, 60316, GermanyMetro Access - Show on Map
Hotel ARENA am Zoo is centrally located in Frankfurt, a 3-minute walk from Frankfurt Zoo and 14 minutes by foot from Frankfurt Cathedral. This hotel is 1.4 mi (2.3 km) from MyZeil and 1.5 mi (2.4 km) from European Central Bank.Show More
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hotel overview picture
3.5/5Location: 3.6
All 35 Reviews
Amenities
Private ParkingLuggage StorageWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Zoo
(140m)
Metro: Ostbahnhof
(860m)
Airport: Frankfurt Airport
(20.9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Budget Single Room
8

Budget Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Towel
Private Toilet
Shampoo
Room Amenities
Check Availability
Comfort Double Room
11

Comfort Double Room

1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
TV
Towel
Room Amenities
Check Availability
Comfort Single Room
9

Comfort Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Towel
Private Toilet
Shampoo
Room Amenities
Check Availability
Double Room
3

Double Room

1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Towel
Private Toilet
Shampoo
Room Amenities
Check Availability
Single Room
6

Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Towel
Private Toilet
Shampoo
Room Amenities
Check Availability
Triple Room
8

Triple Room

1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
TV
Towel
Room Amenities
Check Availability
Economy Double Room
3

Economy Double Room

1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Towel
Private Toilet
Shampoo
Room Amenities
Check Availability
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Guest Reviews(35)

3.5/5
Verified Reviews
  • Cleanliness3.5
  • Amenities3.5
  • Location3.6
  • Service3.5
Derek KK
January 31, 2024
Rate too high during Amviente fair period. Location is good and trlansportation is easy, with restautlrant and supermarket bearby. Walk to downton about 1 km
Normarini Norzan
October 30, 2022
I'm happy n comfortable with a cute room , comfy bed and calm stay for me alone. Close to tram and ubahn station. Sure will stay again here.
Guest User
January 6, 2024
We found the room very dirty and smelling of tobacco. There were cigarette butts under the bed, sticky stains on the floor and furniture as if from some liquid, the shower door did not close and you can see that it had been dismantled and they had left the piece that had fallen right there. Also, the heating didn't work and it was very cold. We went to the reception but found that it was already closed (it was approximately 6pm), although according to the page and the sign on the reception door it should close at 8pm. We called the emergency number and when we managed to contact them they told us that they couldn't do anything because it was a holiday (New Year's Eve) and that they would solve it the next day. In the morning, after having spent the night frozen, we went to reception and explained again what had happened because no one had informed them and they said they would fix everything. Also, in these two days we talked to trip.com staff and they tried to help us. The hotel told them that it would also fix everything for you. That afternoon when we returned we found the room in the same condition, except that the bed had been made. The heating still didn't work, the shower rod was still on the floor and the cigarette butts were still under the bed. Again, violating the hours on the sign, the reception was closed so we called the number they had left again, this time without being able to get a response. The next morning we were leaving and we repeated to reception everything that had happened. Their solution was for us to write an email explaining what had happened. We sent it and asked for a refund (at least partial) but they don't want to do it because everything is already fixed, according to them. A shame and a terrible experience, especially because of the cold.
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Guest User
January 16, 2024
Quiet hotel, in a quiet neighborhood. I stayed in a small, functional, clean room, which had everything I needed for my stay. The hotel was in an excellent location for me, as everywhere I wanted to visit was within walking distance. Fantastic value for money overall!
Guest User
December 17, 2023
The room was incredible for the price - the beds were even comfier than my bed at home! It was clean, and the staff cleaned it daily. We barely saw anyone as reception was closed most of the time, but the lady on check in was polite enough. There was sky tv in the room, hair dryer and the shower was lovely, with hair and body wash provided also! We had a bedroom for 3 with 3 proper single beds and room to spare. Really really impressed. The location was about a 10 minute walk from the Christmas market, with a few bars and restaurants a small walking distance. It was quiet around the location also, not much noise from the street.
Guest User
November 14, 2023
So, where do I start? First of all. The hotel is only staffed during the following times: 9am- 2pm and 5pm to 8pm. The reception is closed during the following hours 2pm-5pm, and 8pm onwards. There is a self-check in around the back of the hotel. I luckily didn't have to use it. the room was fine. Walls between rooms are paper thin. The room has no aircon, so it was an open window or nothing. even during cold winter nights. There was a fan available, but it was broken. I couldn't address this at reception because it was not staffed when I was there. There was no Do Not Disturb sign in the room, so the cleaning staff just came in to clean in the morning. The Fire alarm went off at 1am during one of the nights. There was no staff guidance. Luckily there were signs about how to leave the building. The firemen arrived, and couldn't get into the building because the main door auto locks and one of the guests had to use their keys to let them in. There was no staff to tell us everything was ok. Nothing. On my day of departure, I asked if I could leave my luggage. And the receptionist said yes, but I couldn't pick it up till 5pm because there was no one available during 2-5pm. I would not recommend this hotel. cheap or not, it’s not worth the hassle.
Walid
September 5, 2023
It was a good location, rooms were small but ok, Clean. But unfortunatly a lot of noise during the night and morning! The parking lot was very small! There was nobody present for the check-out during reception hours. We have waited for over 20minutes and saw no one so we just left.
Verified traveler
June 12, 2023
Really good service. Good cleaning of room. Stairway not as clean and not seldom with a smell of smoke. A bit loud noices from other guests. I could stay here again though.
Robert
April 18, 2023
We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
€ 15.00 (approx. AU$ 24.98) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.5/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2017
  • Renovated: 2017
  • Number of Rooms: 46
Hotel ARENA am Zoo is centrally located in Frankfurt, a 3-minute walk from Frankfurt Zoo and 14 minutes by foot from Frankfurt Cathedral. This hotel is 1.4 mi (2.3 km) from MyZeil and 1.5 mi (2.4 km) from European Central Bank.

This smoke-free hotel was built in 2017.

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.

Stay in one of 46 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at Arena am Zoo?

Prices at Arena am Zoo are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Arena am Zoo?

The closest airport is Frankfurt Airport. It is 20.85km from the hotel and approximately a 24minutes journey by taxi.

What are the check-in and check-out times at Arena am Zoo?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does Arena am Zoo provide airport transfer services?

No, the Arena am Zoo doesn't provide airport transfer services.

What amenities and services does Arena am Zoo have?

Arena am Zoo has the following amenities and services: Parking, Luggage Storage.

Does Arena am Zoo have a swimming pool?

No, Arena am Zoo doesn't have a pool.

Does Arena am Zoo have fitness amenities?

No, Arena am Zoo doesn't have fitness amenities.

Does Arena am Zoo provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Arena am Zoo have non-smoking rooms?

Please view the hotel listing for details.

Does Arena am Zoo provide breakfast?

Yes, Arena am Zoo provides breakfast.

About This Property

Nearest AirportFrankfurt Airport
Distance to Airport23.4KM
Distance to Train Station0.26KM
Nearest Metro StationZoo
Distance to Metro Station0.14KM
Average Price FromAUD149
Hotel Star Rating3