We stay here for 2 nights. When we arrived in this hotel the lady reception was very rude to us. She asked for my name during check in, I told her that perhaps I can give her my booking number which is easy for her because my name is written in the confirmation, because foreign name perhaps is difficult to understand she still requested my name in very rude way, then I told her my name but she could not get then we fought for a bit during checked in I have been spent 10 days in Europe this trip, a mong 1 week in Germany. I have booked in Frankfurt, Stuttgart, Singen, Geneva, Nice and Paris all with Ibis but on this Frankfurt hotel has the worst receptionist Will never book this hotel again. Nevertheless, I’m a member of Accor.