The hotel is in a perfect location, with a roughly 10 minute walk to central Copenhagen. If you don't want to walk, there is a bus stop (7A) that runs every 7 minutes. There's also a Metro stop just up the road from the hotel. Check in, is at 15:00 but they will hold your luggage if you arrive early. English and Danish is spoken by the staff, and the staff is lovely and will always say Hi, and help when possible. Check in is quick and easy, there is a lift up to the rooms, however it's a very small lift that could only really hold 2 people (without suitcases) and 1 person with suitcase (we had 2 big suitcases mind!). We had a standard room, which was on the small side, but it was perfect for what we needed it for (a place to sleep). The bed is very comfy. Daily cleaning of the rooms and change towels every second day if used. Satellite TV in the room, with loads of Danish, English, German Channels. You can rent bikes from the hotel for 150DKK for the whole day! This was a great way to explore Copenhagen and beyond, and it was a lot of fun! The hotel does offer breakfast, but we didn't try it out, as there was bakery just down the road, and we found it a little expensive, but the hotel lobby does offer Coffee, Tea and drinks which we did a few times. Coffee was really good, and the range of teas to choose from (Including English Breakfast, Fruit Teas etc). Overall, I would defiantly stay here again. Perfect Location, Restaurants all around the hotel, Lovely staff and brilliant room