When I entered the room there was a terrible smell, the tv and the remote didnt work and the phone was having issues. They could not fix the TV, remote and phone. I requested another room and was deigned. I stayed the night but the next morning I had breathing issues and went on a search for the culprit. I found mold under the kitchen. I went to check out early and they said there would be a fee charged despite my complaints. I recommended not checking the room out to anyone else since there was mold in the room. I also requested a call from the manager. When I called back later that day to speak to a manager, I found out they had rented the room despite the mold. I called an additional 5 times over the next several days and was always told there was no manager on sight (I know there is always a MOD). I had to reach out to corporate who submitted a ticket. The did refund the room although I was never called by management. When I called corporate to request the point associated with the stay, they informed me that the manager should have called me as it is policy for her/him to do so. I am still waiting on a call regarding the points (no doubt I will never get one). Please do not stay here they do not care about the risks and health of their customers. Additionally, I do not usually throw out my status, but I am platinum and usually get better services because of my frequent travel. I do feel extremely sorry for folks who do not have status and hope that they are not treated worse than I was. I also found out that you cannot write reviews of the site on the Mariott site unless they send you a satisfaction survey. Surprisingly I did not get one. I would suggest not considering their review on the Marriot site since they probably do not send out surveys to folks who complain.