Quality Inn Fresno Near University

We were given the 'accessible' room, because apparently all other king rooms were booked. The first thing we noticed was that typical smell of hotel carpets which have been washed a few times too many, and the rest of the room confirmed that age and poor quality of maintenance. The worst was the cheap plastic hose of the shower, which directed the water at the curtain instead of the tub. The bed was ok, but this place needs a complete renovation before it deserves the name 'Quality'.

Room was way smaller than the pictures. The shower head was so caked with lime scale that you couldnt change the settings. Not enough towels were provided. Lighting in the room was only privided by lamps so it was dim. Breakfast was advertised as a hot breakfast but lacked proteins. Only waffles, toast and boring cereal.

The lower rating is simply focused on the quality and particulars. Shower head was leaking and the shower head hose was so stiff that it wouldn't hold "straight." Meaning, you can't just stand there and let the water hit you, you have to take it off and rinse yourself off. Despite my room being handicap accessible, they removed the toilet seat cover meaning you have to sit bare on the toilet seat. Fridge seemed unplugged for some time and had a mucky smell to it and even after plugged for several hours, hardly cooled any drinks. TV antenna was disconnected so you can't watch anything and the TV looked like a dated so I woudlnt expect any sort of HDMI connection. Continental breakfast consisted of small packs of yogurt, 2 selections of cereal, bread, coffee, and a waffle maker with no waffle batter anywhere. Thin walls. My last night, the upstairs neighbor was banging his girl for a solid 20 min straight before it stopped. The positives: no issues with staff despite worrisome reviews on yelp. The few interactions I encountered were friendly. They even let me check in at 11am instead of the designated 3pm. The room itself was fairly clean, the bed was clean and very comfy and so were the pillows. A/C was outdated, but works. The rooms sit facing outside so you never walk into the hotel lobby. Makes it easy access to your car parked right outside. Location is good regarding local foods, gas, and liquor store a 2 minute walk.

breakfast was awful !!! did not show what was in pictures(hot food) and had to remind the front staff to replenish coffee while she was watching youtube at front desk!

This place is in desperate need of an update. Our door deadbolt wouldn’t work, the smoke detector started nerving at 3am, the walls, inside of drawers and the chair had stains. The shower tub had been painted but the paint was peeling all over it. This may be the worst quality inn I’ve ever stayed in.

Key card wasn't working, support staff's attitude was rude, when we asked for change of room because the heater wasn't working she didn't believe and wanted to check before she could change the room, it was terrible and the next room she gave the key card wasn't working again the same she wanted to check before she gave another room.

My room was convenient with parking right outside my door, and the bed was very comfortable.

This hotel does not allow Clovis or Fresno people hotel here. It was 430am we had a house fire and need to lay ours kids down. They turn us away. It was so sad. My kids were so sleepy and need rest. But no. I dont know how this hotel can not hotel to the local community.

It was only just okay the reviews arent all true! Shower was chipped did not use shower. Toilet holder old needs replacing, fridge needs replacing. Beds were good just was ok for one night! Could of been way worse area is safe! Just needs some love for this hotel on upgrades sorry but different place next time for me