To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.8
Service8.8
Cleanliness8.9
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All reviews(42)
Positive reviews(22)
Reviews with photos/video(6)
Awesome rooms(8)
Great location(8)
Awesome stay(7)
Clean and tidy(6)
Convenient for shopping(5)
Negative reviews(1)
Guest User
Family Room Japanese-Western Style
Stayed in Sep 2025
Family
5 review
10/10
Outstanding
Posted on Oct 23, 2025
Nice Onsen.
Emily41
Family Room Japanese-Western Style
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 30, 2025
Friendly staff, convenient location, clean room and comfortable bed.
Guest User
Deluxe, Twin with Bath, Lake View
Stayed in Nov 2023
Couple
3 review
10/10
Outstanding
Posted on Mar 30, 2024
bery good
M13268****
Family Room Japanese-Western Style
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Sep 4, 2025
The hotel facilities are excellent, with plenty of complimentary amenities, including bath salts, hot eye masks, and moisturizer (which most hotels don't offer). The surrounding area is very convenient, with supermarkets, drugstores, MUJI, Kita-san, Komachi-dori food court, Tsurugaoka Hachimangu Shrine (a tourist attraction), the bus terminal, and the tram station. The hotel's breakfast was also good, with a dedicated guide to your seat and a self-service buffet. The pineapple was very sweet (fruit is expensive in Japan, so I appreciated it; oranges weren't sweet). Unfortunately, I didn't take any photos. The room layout was good, with separate wet and dry areas, and the sink, toilet, and shower were all separate.
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1370124****
Annex Twin Room
Stayed in Jun 2025
Traveling with friends
14 review
8.5/10
Very Good
Posted on Jul 27, 2025
The hotel above the supermarket was probably full, so we were accommodated in a guesthouse next door. We shared a living room with other guests, but the room amenities were average. The tall, bespectacled receptionist spoke fluent English and was very chatty. The supermarket and station were nearby, and the lake was just a few minutes' walk across the street. On a clear day, you can see Mount Fuji.
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MaiMiao
Annex Twin Room
Stayed in Oct 2024
Family
29 review
10/10
Outstanding
Posted on Nov 29, 2024
Facilities: All the necessary facilities for accommodation.
Hygiene: Clean and tidy. You must change your shoes in the hallway when entering the room. Keep the room clean. The hotels I stayed in Japan are clean and hygienic without dead corners.
Environment: First-class. Kawaguchiko is across the road and Mount Fuji is directly in front of you.
Service: Good
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6/9
Guest User
Annex Twin Room
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Jul 10, 2025
The accommodation is very good. The staff is good at service and speaks English very fluently. The accommodation does not have an elevator, but there is something like a slide board for children to lift their bags up. The staff helped us lift and lift all of them. The accommodation is near a minimart, very convenient. When you wake up in the morning and come down to eat, you can see Mt. Fuji. Oh, I have to go back again.
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1076****
Deluxe Twin Room
Stayed in Feb 2025
Family
149 review
9.0/10
Great
Posted on Apr 12, 2025
The hotel is right next to the RED line 15 bus stop, near the museum, and about 100 meters away from the lake. The owner's own FAMILY supermarket is downstairs, which is very convenient.
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M49687****
Deluxe Twin Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 6, 2025
The hotel is located close to the road, with a beautiful environment and a view of Mount Fuji. The room is clean and well-equipped. It's a good experience!
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M299377****
Annex Twin Room
Stayed in Mar 2025
Couple
4 review
8.0/10
Very Good
Posted on May 16, 2025
The location is great, better than expected.
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M531040****
Annex Twin Room
Stayed in Aug 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Sep 5, 2024
Great, better than I thought. I didn't dare to come here before, but now I think it's worth it.
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Psyche Qi
Deluxe Twin Room
Stayed in Jul 2024
Family
146 review
7.7/10
Good
Posted on Aug 15, 2024
The hotel is not big, with only seven rooms, similar to a Japanese inn. It is located at the 15th stop of the red line bus, with the bus station right outside the door and a 24-hour convenience store downstairs, which is quite convenient. You can also see Mount Fuji from the parking lot in front of the hotel. The downside is that there is no room cleaning service for consecutive stays, and you have to take the garbage out yourself, which is very unusual. And there is a strange sour smell in the room since I checked in. The area around the hotel is a bit deserted, with not many restaurants. There is a small restaurant with delicious eel rice 😋
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Lingyeyue
Deluxe Twin Room
Stayed in Jan 2024
Couple
5 review
9.5/10
Amazing
Posted on Feb 16, 2024
There is a bus stop at the door, and there is a whole family downstairs.
The room is quite big and comfortable. One flight of stairs is required.
The breakfast was delicious. When we came down and took our seats, the chef aunt started cooking.
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Guest User
Deluxe, Japanese-Western Mixed with Bath, Lake View
Stayed in Jul 2023
Family
2 review
8.5/10
Very Good
Posted on Sep 27, 2023
The location is excellent, very close to Lake Kawaguchi, only a 3-minute walk away! The room was large, clean and well-equipped. On the other hand, you can go directly to the FamilyMart convenience store from the hotel lobby, which is super convenient! The service attitude at the front desk is very good and you can borrow charging cables. The breakfast is also good, very exquisite.