Rakuyu Reviews

It is a beautiful hotel, the room was spacious with excellent lake view, wonderful service. I booked a room with breakfast. However, they also included complimentary afternoon tea from 2pm to 5 pm. And following with cocktail time from 5pm to 7pm. (Even I do not drink alcohol) Which is an amazing and surprising service to me. The food was so great that I did not need to spend money eating dinner. The environment was amazing, and I enjoyed the hot spring every night or early in the morning. It located up the hill away from the tourist crowed. It felt like I was in another world. If you did not want to walk the hill, the texi is only 600 yen (US $4). We enjoyed ourselves very much.

Hotel is facing the lake and next to the Ropeway. Great location! However, to walk up the hills back to hotel is very challenging.

Everything was great but a slope needed to climb to get in the hotel. The private bath was wonderful with view of kawaguchiko which you can see in the room as well. The iced beer and some snacks were Recommended during the private bath.

Rakuyu is a beautiful hotel with amazing views. The hospitality is great, the rooms are big, cosy and comfortable. The breakfast spread while relatively small, serves quality food. The public bath is clean and a must-try. Only thing to note is that it's quite a steep walk to the hotel. Other than that, our stay was fabulous!

The place was peaceful and quiet. They provided good breakfast,afternoon tea and cocktails to all the guests, that was surprise us , we enjoyed the view and environment of the hotel, the great view of Fuji mountain and the lake were totally refreshed me. The hot spring was cleanse and the view of the hot springs area were very relaxing

The hotel is located on a high ground, without a private car it will be hassle to carry the luggages up there. I paid a room for ¥87,720 per night (accommodate 4 persons) wishing to have a spacious and comfortable room. The room I had was simply a double room with 2 futons. If only had I knew, I'd have booked 2 double rooms instead so you don't have to be overcrowded in one room. Breakfast and food in the lounge was limited. No refills when they run out, so you should be the first comer for that.

The hotel is a once a lifetime experience. The hotel is located on top of a steep hill next to the tourist site Ropeway. If you miss the shuttle bus and arrive at night, the walk up the hill can be physically demanding especially during winter with tree barks scattered and no lighting. But after we survive the physical journey, the hotel is really a must visit gem. The view from the room is amazing. Every room faces the lake. The room is traditional Japanese room with nice tatami mats and buckwheat quality pillow. The highlight has to be the breakfast and the onsen. The breakfast and dinner need to be reserved in advance (must include breakfast when you book the room). Food is fresh and chef quality. The onsen faces the lake so is really special experience. You can also visit the ropeway in the morning. Service is also excellent. The team is responsive and also helped us order dinner as there are no food nearby. Overall this is a must visit hotel for anyone who wants authentic Japanese experience and next to the lake. The breakfast and onsen is also a must when you are there.

Quite a bit of walk from kawaguchiko station and the slope up is very steep (maybe a 45 degrees incline). Quite dark too at night. Recommend to drive, otherwise be prepared for a workout just to get up. But the lake view from the room is great and it’s close to the attractions by the lake

Nice service Feeling like home

a very good hotel with good view and vibe

Although the hotel's location is not the best, I loved the Japanese style from the moment I entered the lobby, especially the view of Lake Kawaguchi from the room, which was quite enjoyable. It is also worth mentioning that the afternoon tea and evening cocktails are quite rich in variety and of good quality! Thumbs up!

The hotel rooms are quite large and well-equipped. The most surprising thing is that the hotel is located next to the Tenjoyama Park Cable Car. You can hike up the mountain directly from the hotel. There is a viewing platform where you can enjoy the beautiful view of Mount Fuji. The hotel's afternoon tea and evening snacks are also very rich, so you don't have to go out for dinner alone. It is worth recommending. The only regret is that the hotel faces Mount Fuji, so you can't see the mountain when you open the window, but you can see Lake Kawaguchi.

Quiet and comfortable, the service is super good. The most important thing is that afternoon tea, dinner and breakfast are all free. Coffee is available 24 hours a day.

Very good hotel, clean and sanitary, with breakfast and dinner included. It is very convenient to take a taxi from Kawaguchiko Station for 600 yen. It faces the lake directly and has an unbeatable view. The cable car to Tenjoyama is right next to it.