Guest User
February 27, 2023
In a nutshell the best things about this hotel are:- 1. The breathtaking views of Madeira. The hotel is extremely high up in a place called Monte. You feel like the clouds are touchable. 2. The incredibly helpful staff. Tania was brilliant! She puts you at ease and always helpful with a smile. Shout out to Vitor and Liliana too, who provide you with fantastic service. For my birthday, at breakfast I was given a cake and glass of champagne - thanks Danny Boy:) 3. Very comfortable bed! Rooms are quiet and serene. 4. The hotel is very cool, a designers dream. Clean lines, good lighting and good use of space. The breakfast/dining room is set up every morning and evening with delightful attention to detail. 5. The hotel is far from the center, but there the hotel taxi that shuttles you in and picks you up. 6. The hotel has a swimming pool, spa, pool table, sun deck, bar, gym and places to lounge and watch TV or read. Massage service also available. 7. The toboggan run goes right outside and fun to watch (highly recommend, go in the morning or late afternoon to avoid vast queues). The only slight down side was... 1. Limited vegetarian/ vegan options on the menu 2. The hotel is far from town so unless you have a car, you do have to rely on booking the taxi at reception to drop you in and pick you up. You get used to it. You can walk it but it’s incredibly steep and downhill. You feel it on the knees! But a great place to stay if you don’t mind being out of the center of Funchal. Karen:)