Absolutely loved this hotel, staff were so helpful & attentive. Very clean, maid service perfect, including Chocolates on pillow and fresh water every evening. Welcome fruit, Madeira wine and beautiful chocolate Easter egg upon arrival. We had a garden room which was perfect for us, terrace with direct access to the pool & sea. We chose a rate with breakfast included which was delicious, had lunch a couple of times at the pool bar which was great (fish soup, amazing) Pool & access to the sea via steps was easy, immaculate gardens. Also terrace bar at the top, street level which gave views for miles. We ate out every night so can’t comment on the restaurant at night, but we did get access to the Savoy Palace galaxia sky-bar so went there late one evening for cocktails - it’s stunning up there. Minor critism was that there were a few cocktails we asked for that they could not make due to a lack of grenadine and other basic ingredients….(no tequila sunrise, Singapore sling, pornstar martini etc) but we did enjoy the espresso martini. This was our first time in Madeira and we’ll definitely be back, highly recommend the Royal Savoy