The room aunty service is very good! like! But I heard from the manager on duty at the front desk that I hadn't heard the words "Guests, are you talking to me about conditions?"...Because the WiFi in the room is not working well, I need to change rooms, my companion's legs She had an old injury and was struggling to walk. When she checked in, the front desk did not give her room card. I asked her if room 401 should let me use room card 406? I called for a room card. Because of her mistake, she had to ask the guests to go downstairs instead of sending them upstairs. In the meantime, I would like to thank the aunt of the guest room for her help, so that I can make one less trip. I don’t know how you got to the position of front desk manager step by step. After a college or college graduate, your service attitude is not as good as an elderly person. The service level needs to be improved. As a member of the service industry, a good service attitude is something you can’t learn from school. And there must be hard indicators.
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