To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(886)
Positive reviews(870)
Reviews with photos/video(246)
Friendly front desk staff(148)
Classy environment(97)
Delicious breakfast(60)
Well designed(47)
Nice bathtub(17)
Perfect for kids(16)
Located downtown(13)
Negative reviews(16)
Guest User
Songzhen Hot Spring Room (Floor-to-Ceiling Window + Private in-Room Hot Spring)
Stayed in Aug 2026
Business traveler
14 reviews
10/10
Outstanding
Posted on Sep 7, 2026
The room was clean and tidy, the bedding was comfortable, and the facilities were complete and functional. The service attitude was warm and thoughtful, and the location was convenient for getting around. Overall, it was a very good stay and I would recommend it.
Original textTranslated by Google
Response from Property: 尊敬的客人您好,特別感謝您分享這次入住體驗。我們很開心看到您認可房間整潔舒適、床品睡起來很舒服,且設施齊全好用;同時也感謝您對我們服務態度的肯定。酒店地理位置便於出行,能為您的行程帶來便利,我們也倍感欣慰。期待您再次光臨,我們將繼續用心為您提供更好的入住體驗。
Rhythm
Songdian Room [Kung Fu Tea Set + Smart Toilet + Floor-to-Ceiling Window]
Stayed in Jun 2026
Business traveler
3 reviews
10/10
Outstanding
Posted on Jul 29, 2026
This hotel is a great choice for a stay in Fuzhou. It's conveniently located, making it easy to get to all the major attractions with a reasonable drive. The staff are warm and attentive, and the surrounding area has excellent amenities, perfect for a relaxing stroll or some shopping. So comfortable and satisfying!
Original textTranslated by Google
Response from Property: Thank you so much for your love and support of Xiaosong! We're so glad Xiaosong made your stay comfortable. With your support and love, we believe Xiaosong will only get better and better. We look forward to seeing you again!
Guest User
Smart Room (Tatami)
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Jul 20, 2026
The Japanese-style tatami room was a fantastic experience, exuding a complete Japanese Zen aesthetic. The bedding was soft and comfortable, and the space was wonderfully quiet and serene. The front desk staff were genuinely friendly and attentive, and the environment was clean and tidy. It was a truly delightful and relaxing stay.
Original textTranslated by Google
Response from Property: Xiao Song would like to thank you again for your recognition of our staff. Your praise will continue to motivate us to move forward. In the future, Xiao Song will work even harder to create a better service experience for you. We look forward to your next visit!
Liufangwangfan
Songdian Room [Kung Fu Tea Set + Smart Toilet + Floor-to-Ceiling Window]
Stayed in Jun 2026
Family
2 reviews
10/10
Outstanding
Posted on Jul 18, 2026
The environment is great, and it's very convenient for getting around. I stay here often. The front desk staff are very friendly, and there's a subway station within a five-minute walk.
Original textTranslated by Google
Response from Property: Xiao Song would like to thank you again for your recognition of our staff. Your praise will continue to motivate us to move forward. In the future, Xiao Song will work even harder to create a better service experience for you. We look forward to your next visit!
Guest User
Songzhen Hot Spring Room (Floor-to-Ceiling Window + Private in-Room Hot Spring)
Stayed in May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jul 30, 2026
My stay at Jinsong Hotel in Fuzhou was a great experience overall. The room had a minimalist, natural wood design and was very spacious. What truly impressed me was the private onsen bath inside the room, offering excellent privacy. The hotel provided disposable bath liners, which was a nice touch for hygiene. Soaking in a rose petal bath at night really helped relieve the fatigue from my travels.
The room was meticulously cleaned; the bed was tidy and comfortable, and the bathroom was dry with a smart toilet – they clearly pay attention to the details. The breakfast buffet exceeded my expectations, with a rich variety including Japanese ramen, fried eggs and bacon, sushi, fruits, yogurt, and toast. It was a satisfying and diverse spread.
The front desk staff were friendly and responsive to any issues. The hotel's quiet environment is perfect for anyone looking to relax. I'll definitely prioritize staying here again on my next visit to Fuzhou.
Original textTranslated by Google
Response from Property: Thank you so much for your thoughtful five-star review! We are delighted that you enjoyed the hotel's minimalist wooden-style rooms and private hot spring bath. We provide disposable bath sheets to ensure every guest feels comfortable and at ease while soaking in the hot spring, and we are very pleased to see that the rose-scented private hot spring bath helped relieve your travel fatigue. We are also pleased that the buffet breakfast exceeded your expectations, offering a variety of dishes including Japanese ramen, fried eggs, bacon, and sushi – a truly satisfying and delicious start to the day. We will continue to improve our room cleaning and services, and look forward to your next visit!
Guest User
Songzhen Hot Spring Room (Floor-to-Ceiling Window + Private in-Room Hot Spring)
Stayed in Jul 2026
Business traveler
6 reviews
10/10
Outstanding
Posted on Aug 29, 2026
The front desk staff were very responsive and provided excellent service. The room was clean and tidy, with a simple yet stylish design, and the bed was comfortable. The location is impeccable, with easy access to various attractions. I will definitely stay here again.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好,很高興看到您對前台響應速度與服務態度的肯定,也感謝您關注到房間的乾淨整潔、簡約有質感的設計以及舒適的床鋪。與此同時,您提到交通順暢、出行便利也讓我們備受鼓舞。期待您再次入住,繼續在這裏獲得輕鬆愉快的旅途體驗。
Guest User
Songzhen Hot Spring Room (Floor-to-Ceiling Window + Private in-Room Hot Spring)
Stayed in Dec 2025
Couple
4 reviews
10/10
Outstanding
Posted on Feb 1, 2026
The room was incredibly comfortable and spacious, and the bathtub was a highlight. The wide ledge next to the tub was super convenient for holding drinks, snacks, or even a cup of tea while soaking. I had such a pleasant stay, I'll definitely be back!
Original textTranslated by Google
Response from Property: Xiao Song would like to thank you again for your recognition of our staff. Your praise will continue to motivate us to move forward. In the future, Xiao Song will work even harder to create a better service experience for you. We look forward to your next visit!
RisingW
Songzhen Hot Spring Room (Floor-to-Ceiling Window + Private in-Room Hot Spring)
Stayed in Oct 2025
Solo traveler
22 reviews
10/10
Outstanding
Posted on Dec 1, 2025
Had a really comfortable stay! The room had excellent natural light, so it was bright even without turning on the lights during the day. The bedding was very cozy. Since I checked in quite late, front desk staff member Xiao Sheng was very helpful and even assisted with a late check-out!
Original textTranslated by Google
Response from Property: Xiao Song once again thanks you for your recognition of our staff. Your praise will continue to motivate us to move forward. In the future, Xiao Song will definitely work even harder to create a better service experience for you. We look forward to your next visit.
Alois Oh
Songbai Room [Kung Fu Tea Set + Smart Toilet + Twin Beds]
Stayed in Jul 2025
Family
6 reviews
10/10
Outstanding
Posted on Aug 18, 2025
Perfect stay for families! Rooms were spotless, location convenient, and the service was warm and attentive. Facilities were top-notch, making our trip truly comfortable and memorable. Highly recommended!
Response from Property: 小松再次感謝客官對我們工作人員的認可,您的褒獎將會一直激勵着我們前進,在今後的日子裏,小松一定會加倍努力,希望能夠為您創造更好的服務體驗,期待您的再次到來!
Guest User
Hot Spring Room (Soaking Tub)
Stayed in Oct 2025
Traveling with friends
47 reviews
6.5/10
Posted on Dec 3, 2025
the hotel is not big, fair to stay
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住沒有滿分的體驗,我們深表遺憾。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨
Guest User
Songcang Room [Kung Fu Tea Set + Smart Toilet + Mlily Mattress]
Stayed in Nov 2025
Traveling with friends
20 reviews
10/10
Outstanding
Posted on Dec 15, 2025
The hotel is located conveniently to several touristy places.
The place is clean, and comfy, I enjoyed my stay here!
Response from Property: 小松再次感謝客官對我們工作人員的認可,您的褒獎將會一直激勵着我們前進,在今後的日子裏,小松一定會加倍努力,希望能夠為您創造更好的服務體驗,期待您的再次到來!
Tiantian
xiaoxinxinL🩵
Doraemon Nobita-Themed Tatami Room
Stayed in Oct 2025
Family
2 reviews
7.7/10
Good
Posted on Dec 1, 2025
The room is quite small. Aside from the Doraemon theme, sleeping on the floor was uncomfortable and hard. We only booked it to make the kids happy. If you usually have trouble sleeping, I wouldn't recommend this room. The lighting in the room is dim and makes it feel quite cramped. Once the bedding is spread out, the room becomes tiny, with hardly any space to walk around, which is inconvenient. Other aspects were fine; the cleanliness was good, and the shampoo and shower gel came in sachets, which felt more hygienic. The hotel environment itself was decent, and free parking was available. I wouldn't recommend the Doraemon themed room; it's just not comfortable for sleeping.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your review! We sincerely regret that your stay at our hotel was not entirely satisfactory. The Doraemon-themed room has tatami mats, which you might not have been comfortable with. We also have Hello Kitty-themed rooms and Crayon Shin-chan-themed family rooms, which you can try next time; children love them. If you visit our hotel again, we hope you will book again and give us another opportunity to apologize. We look forward to your next visit.
Rancor
Songzhen Hot Spring Room (Floor-to-Ceiling Window + Private in-Room Hot Spring)
Stayed in Feb 2025
Solo traveler
18 reviews
7.0/10
Posted on Mar 16, 2025
Yeah it was fine. Nothing special... maybe a bit dated. Would be nice to get a smile from the staff or maybe even a complimentary 'bath bomb' instead of having to pay extra for it. Opted for a 'quiet room' but was was woken abruptly at 3am by a baby screaming and crying. Make of it what you will
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry that you did not have a perfect experience staying in the hotel. The hotel provides free bath salts and bathtub bags, essential oil bath balls, etc., which can be purchased separately if needed. We saw that you needed a quiet room away from the elevator, so we reserved this room for you. We know how bad it feels to be woken up at three in the morning. We feel guilty for disturbing you on a night when you should be relaxing and resting. We will strengthen night patrols. You can contact the front desk to send you noise reduction earplugs or change the room type. The front desk is at your service 24 hours a day. Your valuable opinions are the driving force for our improvement. We sincerely hope that you can give us a chance to let us prove our changes and progress with practical actions. If you are willing to try our services again, please feel free to contact us. We will provide you with special offers and attention to ensure that your next stay experience will satisfy you.
Joelle L
Songzun Suite (Private in-Room Hot Spring + One Bedroom + One Living Room)
Stayed in Apr 2025
Couple
14 reviews
10/10
Outstanding
Posted on May 31, 2025
Friendly staff over there super helpful staff .
Place is also very clean and well maintained
Response from Property: 小松再次感謝客官對我們工作人員的認可,您的褒獎將會一直激勵着我們前進,在今後的日子裏,小松一定會加倍努力,希望能夠為您創造更好的服務體驗,期待您的再次到來!
Guest User
Songzhen Hot Spring Room (Floor-to-Ceiling Window + Private in-Room Hot Spring)
Stayed in Feb 2025
Family
4 reviews
10/10
Outstanding
Posted on Jun 8, 2025
Wonderful
Response from Property: 小松再次感謝客官對我們工作人員的認可,您的褒獎將會一直激勵着我們前進,在今後的日子裏,小松一定會加倍努力,希望能夠為您創造更好的服務體驗,期待您的再次到來!