The Oakeley Arms Hotel

The hotel was not bad but the receotion staff were ot very helpful when i arrived soaking wet and in urgent need of a hot shower. The vegan food was not bad but not much of a choice.

Stayed one night. Room very clean and comfortable. Had brought wrong plug for mobile phone staff searched for one and loaned it to me which was a great relief as have elderly mum I needed to check on. Breakfast lovely too

Lovely welcome and atmosphere. Small public pay and display car park opposite. Good access to shopping and restaurants. Lovely breakfast

Not bad hotel but could improve We stayed in the room at the front of the hotel which is south facing so gets the sun most of the day, the problem is the 2 bedroom windows don’t open as the sack windows have been painted together, the bathroom window opened but it’s not enough to cool the room down. Had a couple of issues with the bathroom but they were sorted quickly but the shower was a bit of a hit and miss going hot and cold. Food was good with good size portions but they did forget to put the cheese on the house burger and the coleslaw off another meal we had. Staff were very friendly and helpful and the breakfast was good except they didn’t have any cornflakes, had ever other cereal, I did ask but said they didn’t have any.

You get what you pay for. Stayed for two nights. Room was ok but tired. Food in the evenings was fairly good. Breakfast (eggs Benedict) was really awful and the service was diabolical. Service in the evenings wasnt good either. Don't think that staff training is probably anything that has been heard of here. Having said all that and giving credit where it's due, the evening food wasnt bad, the room was clean and all in all the stay was not expensive so as always I guess you get what you pay for. Didn't have breakfast on the second day as couldnt risk facing the same food or service again.

Beautiful hotel but sadly let's itself down Beautiful hotel, the room was all to an exceptional standard. Sadly the service and food let it down. We were a group of 10. Most of the evening meals were good but the steak, which 2 of the party ordered was so tough it was a challenge to eat. When this was pointed out the waitress was not impressed. After that we were being rushed to finish. In the morning we arrived at 8.30 for breakfast, the waitress in the morning was far more friendly, however, we waited over an hour for the food. The food was clearly locally sourced, sadly the bacon was over cooked and again a challenge to eat. The continental breakfast was not restocked and the orange juice and bread ran out.We heard other guests complaining as well about the breakfast arrangement. One had paid but mislaid the token and another just got fed up of waiting and left. So dissapointing that this Beautiful place let's itself down.