Crossroads Inn & Suites
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Gatlinburg
Crossroads Inn & Suites
Motel
Health Protected
440 Parkway, Gatlinburg, Tennessee 37738, United States
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When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. This hotel is 0.7 mi (1.1 km) from SkyPark and 0.7 mi (1.2 km) from Gatlinburg Space Needle.Show More
We Price Match
3.7/5Location: 3.7
All 102 Reviews
Amenities
Private ParkingFreeWi-Fi in Public AreasFreeSmoking AreaFax/Copying ServiceChildren's Pool
All Amenities
Surroundings
Landmarks: Ripley's Aquarium of the Smokies
(320m)
Landmarks: Anakeesta
(340m)
Landmarks: Ole Smoky: "The Barrelhouse" (Whiskey)
(590m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
King Studio Suite with Fireplace
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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4
Standard Room, 2 Queen Beds, Fireplace
2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
5
Studio Suite, 1 King Bed, Jetted Tub
1 King bed
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
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5
Standard King Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
6
King Jacuzzi Suite with Seasonal Fireplace
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
4
Standard Room, 2 Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
City View
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9
King Suite with Seasonal Fireplace
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
City View
Check Availability
5
King Room with Jacuzzi
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
City View
Check Availability
7
Two Bedroom Family Suite
1 King bed and 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
4
Handicap King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
3
Handicap Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
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Guest Reviews(102)
3.7/5
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location3.7
- Service3.7
Guest User
September 21, 2021
Our room was definitely not COVID clean. There were paint stains on the rug as soon as you entered the room. The upholstered chair was stained and filthy. There appeared to be dried vomit on the carpet near the bed closest to the ac unit. This same bed had either blood or vomit stains on the right side of the mattress. The elevator had a foul odor. We were extremely disappointed with the accommodations at this hotel and will never book a stay here in the future.
Guest User
June 14, 2021
The rooms where not like in the brochure and they offered no hot breakfast and the parking lot parking spaces are way to close over crowded. The exercise room was never open The hot breakfast
room was never opened. They only had coffee juice and a variety of sweet
rolls and granola bars. No cereal for kids and nothing hot as advertised. I was totally disappointed at this establishment. Sincerely Jack Kline
James
January 16, 2024
Definitely could use a few upgrades. Broken elevator ****** especially being on the 4th floor. Also, no breakfast. Having two bathrooms was nice in the king size room, toilets were the old 1950 small ones, the cover to the jacuzzi in the room kept falling off. However, the location was nice and everything was definitely within walking distance. Room was decently sized
Lawrence
January 11, 2024
Overall a good experience. Our room had a fireplace and tub. The fireplace wouldn't turn off so we had to call maintenance. We also found 2 pills on the ground. Despite this we still enjoyed our stay. The place is currently being renovated so there was no elevators and no breakfast. We came in the off season so there was no one else around us. However, you could hear every little noise. Probably wouldn't be a lot of privacy if they were packed.
Anthony
January 8, 2024
Sham. Room almost 90 degrees. Phone not working. Employee reached into gas fireplace to turn it off. Sink boards missing around it. Second room phone not working, fireplace not functioning, Third room bugs 🐜 crawling on walls. Asked for money back and went to a different location
Lekisa
January 4, 2024
Although the hotel is in a convenient location to everything the property itsellf was very poor looking. Tne room was stuffy, the bathroom was very small, the tub and toilet were stained, the heater was loud and we had a couple of roaches.
Phillip
January 2, 2024
Great location and while an older hotel updates were done very well. Breakfast area was good and an added bonus.
Marilyn
January 2, 2024
Horrible customer service lady at check in reception has a terrible attitude I don’t know how she has a job
In a front desk
Charlotte
December 30, 2023
Pros: clean bedding and tub, tv stations, good location, and price point.
Cons: dirty walls and floors, loud at night/thin walls, no daily cleaning in room, breakfast bar sp**** with little seating, didn’t feel the safest.
Overall: the bare minimum that we would’ve stayed at.
Property Policies
Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]07:00–23:00
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.6/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 66
When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. This hotel is 0.7 mi (1.1 km) from SkyPark and 0.7 mi (1.2 km) from Gatlinburg Space Needle.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 78 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 78 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Private ParkingFree
Wi-Fi in Public AreasFree
Smoking Area
Fax/Copying Service
Children's Pool
Show More