Forest City Golf Hotel

Forest City Golf Hotel Reviews

Forest City Golf Hotel

Jalan Persiaran Golf 5, Forest City Golf Resort, Gelang Patah, MalaysiaView Hotel Details
Forest City Golf Hotel
Forest City Golf HotelForest City Golf HotelForest City Golf Hotel
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Forest City Golf Hotel Guest Reviews

4.2/5
Very Good
221 Reviews
Verified reviews
Location3.9
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(221)
Positive reviews(207)
Reviews with photos/video(103)
Awesome stay(11)
Classy environment(6)
Large rooms(5)
Negative reviews(14)
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Friends
1 Reviews
4.2
/5
Very Good
Posted on Apr 3, 2024
It was great and the staff was amazing. Just the pool could be a little cleaner and the in-room available products for hygiene are not satisfactory and it smelled kind of old inside the room.
Response from Property: Dear Guest: Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How, Operation Manager, Forest City Golf Hotel
Anonymous User
Deluxe King Room
Stayed in Mar 2024
Couples
10 Reviews
3.2
/5
Posted on Apr 4, 2024
Overall nice hotel to stay in, just to highlight a) water will be hot cold hot cold during bathing b) breakfast variety is limited & average c) nearest place to eat or stroll is Gelang Patah area d) open carpark no gantry & no physical patrolling seen, do park at own risks.
Response from Property: Dear Guest: Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How, Operation Manager, Forest City Golf Hotel
Anonymous User
Deluxe Twin Room
Stayed in Mar 2024
Couples
32 Reviews
3.7
/5
Posted on Mar 31, 2024
Overall we had a great stay with Forest City Golf Hotel. Rooms were generally clean and tidy. It was a bonus that the room was spacious and was well equipped with the basic necessities. Staff were polite and friendly, and provided assisstance whenever they can. Requested for bottled water and they were not stingy with that. Breakfast had alot of variety however it doesn’t taste that good in my opinion. But if you’re not picky there is quite a wide array of choices to choose from the breakfast buffet. Only downside was the hotel was situated in a quiet area with zero to no convenience stalls around. Hard to get a grab car from the hotel or back to the hotel as it is situated at a far end of the country. Would recommend you to have your own vehicles if you are thinking of staying here. We
Response from Property: Dear Guest: Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How, Operation Manager, Forest City Golf Hotel
Guest User
Superior Twin Room
Stayed in Mar 2024
Family
2 Reviews
4.0
/5
Very Good
Posted on Mar 23, 2024
Good place for relax as very quiet environment and spacious room. Suggest to provide disposable simple in the room as the floor quite dusty. Swimming pool is too dirty, should improve in cleanliness.
Response from Property: Dear Guest: Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How, Operation Manager, Forest City Golf Hotel
ChrisTong
Deluxe King Room
Stayed in Feb 2024
Family
1 Reviews
1.7
/5
Posted on Feb 13, 2024
We booked 2 double-bed rooms, but when we arrived at the hotel, we learned that rooms were not available until after 3 o'clock. The room originally given to me at 09xx was given to someone else on the 9th floor. We were told that there was only a twin room and a double room on the 11th floor. Indeed, disappoint others. The most disappointing thing was their bath water. Sometimes the water was super hot, and sometimes it was just ice water. I called the front desk 3 times and no one answered. The problem cannot be solved.
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Response from Property: Dear ChrisTong: Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How, Operation Manager, Forest City Golf Hotel
Anonymous User
Deluxe King Room
Stayed in Feb 2024
Business travellers
3 Reviews
2.7
/5
Posted on Apr 22, 2024
Balcony view is very beautiful. Air conditioning is not cold . Stay here a couple of times also have the same issue . Luckily have a ceiling fan . If not will be difficult to sleep . Places is getting a bit run down compare few years ago. Door access card is not working even though change for few times . The technician not able to solve the problem. So each time if I need to open the door after come back from outside . Will require a hotel staff to open the door with the special access key .
Response from Property: Dear Guest: Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How, Operation Manager, Forest City Golf Hotel
JingXia
Deluxe King Room
Stayed in Feb 2024
Family
2 Reviews
3.7
/5
Posted on Feb 12, 2024
One night stay. Overall environment is fantastic and the view is beautiful. Good choice for 1 or 2 nights stay. Hotel seems understaffed. Taking very long for room cleanning and guests are requested to wait and wait...Hotel service should be improved and facilities could be better maintained. Breakfast has variety but tastes so so. The Korea BBQ Restaurant is recommended.
6/10
Response from Property: Dear JingXia: Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How, Operation Manager, Forest City Golf Hotel
JennyH
Deluxe Twin Room
Stayed in Feb 2024
Family
3 Reviews
5.0
/5
Outstanding
Posted on Mar 14, 2024
Very good service, especially the front desk helped me a lot, really appreciated, will go again
Response from Property: Dear JennyH: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again. Lin How, Operation Manager, Forest City Golf Hotel
Guest User
Superior King Room
Stayed in Feb 2024
Family
3 Reviews
5.0
/5
Outstanding
Posted on Mar 11, 2024
衞生環境服務都很好,打車不是很方便
Translate
Response from Property: Dear Guest: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again. Lin How, Operation Manager, Forest City Golf Hotel
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
2 Reviews
4.5
/5
Great
Posted on Feb 10, 2024
Great place Highly recommended 👍🏼
Response from Property: Dear Guest: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again soon and aiming to get a full marks review. Lin How, Operation Manager, Forest City Golf Hotel
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Solo travellers
53 Reviews
5.0
/5
Outstanding
Posted on Feb 27, 2024
好好好還好好好好
Translate
Response from Property: Dear Guest: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again. Lin How, Operation Manager, Forest City Golf Hotel
Guest User
Superior King Room
Stayed in Jan 2024
Family
8 Reviews
5.0
/5
Outstanding
Posted on Jan 26, 2024
Cleanliness: A room worth 600 per night is okay Environment: The course is beautiful Service: The service is okay The setting is suitable for golfers and there are no facilities and equipment around it. The food in the hotel is average, and Chinese stomachs are not used to it.
Original TextTranslated by Google
Response from Property: Dear Guest: Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How, Operation Manager, Forest City Golf Hotel
esther22___
Deluxe King Room
Stayed in Jan 2024
Couples
5 Reviews
3.7
/5
Posted on Jan 19, 2024
床睡了會很癢
Translate
Response from Property: Dear esther22: Thank you for spending your time to share with us your feedback. I'm so sorry that our service did not meet your expectations during your recent stay with us. Please rest assure that we will look into your feedback and planning will be taken place to improve our service standard. Looking forward to welcome you back for your next visit. Lin How, Operation Manager, Forest City Golf Hotel
Guest User
Superior Twin Room
Stayed in Dec 2023
Family
10 Reviews
5.0
/5
Outstanding
Posted on Jan 2, 2024
It's nice to get away from the city and play golf.
Original TextTranslated by Google
Response from Property: Dear Guest: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again. Lin How, Operation Manager, Forest City Golf Hotel
Guest User
Superior Twin Room
Stayed in Dec 2023
Couples
13 Reviews
5.0
/5
Outstanding
Posted on Dec 16, 2023
The room was spacious, facing the golf course and very quiet. It is not very convenient to take a Grab taxi, but it is very convenient to take a taxi from outside. The golf course is very beautiful. It costs 15 MYR to rent a club and 15 MYR to rent a basket of balls, which is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear Guest: Thank you for your compliments. I am so pleased to hear that your stay with us has left such a positive impression. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We look forward to warmly welcoming you again. Lin How, Operation Manager, Forest City Golf Hotel