Ibis Surabaya City Center
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng

Ibis Surabaya City Center

Jl. Basuki Rahmat No.94 96, Embong Kaliasin, Kec. Genteng, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
Show on Map
We Price Match
hotel overview picture
Last booked 3 hrs ago
Highlights
Excellent service
Sparkling clean
Delicious breakfast
Ideal location
Lots to do
Show More
Amenities
Spa
Massage Room
Private parkingFree
Airport shuttle pick-up
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All Amenities
Property Description
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
Show More
8.9/10
Very Good
Good location and good value for money at this price. Worth a try
All 199 Reviews
Surroundings
Airport: Juanda International Airport
(18.0km)
Train: Surabaya Gubeng Train Station
(1.9km)
Train: Surabaya Pasar Turi Train Station
(3.4km)
Landmarks: Dyandra Convention Center Surabaya
(<100m)
Landmarks: Goldvitel Hotel Surabaya
(340m)
View on Map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Double Room Non smoking
8

Standard Double Room Non smoking

1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Daily Housekeeping
Room Details
Check Availability
Standard Twin Room Non smoking
8

Standard Twin Room Non smoking

2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Daily Housekeeping
Room Details
Check Availability

Guest Reviews

8.9/10
Very Good
199 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.6
  • Location9
  • Service9
Average for similar properties in Genteng
Most Mentioned
AI Summary
Centrally located in Surabaya, the accommodation offers easy access to amenities. Guests praised the excellent service and varied, high-quality buffet breakfast. However, no disadvantages were mentioned in the reviews.
J‍o‍q‍u‍i‍n‍ ‍J‍i‍e‍ ‍Q‍i‍n
May 17, 2025
The price speaks for the place. Air-con was great very strong, and the reception was pleasant. Not very clean but good enough (i.e. stain on towel, slight greyish pillow cover). Amenities provided are the bare necessities (toothbrush, toothpaste, body+shampoo). We stayed at a lower floor (level 2) and because it was over PH, we could hear some clubbing music at night which disturbed our sleep. Bathroom felt like those in the cruise cabin. Overall, still worth for the price.
C‍u‍r‍9‍5
June 1, 2025
the hotel located in the heart of Surabaya Town. walking distance to the nearest mall. easy access to convenience store, restaurants and other amenities and attractions.
D‍a‍n‍i‍e‍l‍ ‍J‍o‍o‍ ‍H‍o‍c‍k
April 20, 2025
Good location and good value for money at this price. Worth a try
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 22, 2024
All good. straight forward hotel and nothing to fault at this price range all ok .good for simple stays
S‍u‍n‍r‍i‍s‍e‍r
December 14, 2024
This is very good hotel with nice food and awesome location just 700m away from the Tunjungan Plaza which is a great shopping mall not to missed !
J‍i‍m‍m‍y
December 6, 2024
The room is comfortable and clean. The access of hotel also easy, you can find a grab or gocar easily to access the other destination.
M‍a‍d‍s‍a‍j‍e
November 10, 2024
Location is hear to mall which is very nice. Sadly there is a dancing club behind of it and tge sound is very disturbing.
W‍o‍a‍i‍x‍i‍n‍g‍q‍i‍w‍u
March 15, 2024
The hotel location is city center, very convenient for travelers. Service is good and warm, they are very kind and patient. Wish Surabaya prosperous and become better 💪💪

Services & Amenities

Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Buffet:IDR 103,278 (approx. AU$ 9.81) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2013
  • Renovated: 2016
  • Number of Rooms: 200
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.

Frequently Asked Questions

What is the cancellation policy at Ibis Surabaya City Center?

Typically, cancellations of Ibis Surabaya City Center can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Ibis Surabaya City Center?

Prices at Ibis Surabaya City Center vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Ibis Surabaya City Center?

Yes, Ibis Surabaya City Center provides airport shuttle services. Please contact Ibis Surabaya City Center in advance to arrange this service.

What landmarks are close to Ibis Surabaya City Center?

Ibis Surabaya City Center is located in Genteng, close to landmarks such as Dyandra Convention Center Surabaya, which is <100m from your search (straight-line distance).

Does Ibis Surabaya City Center have a pool?

No, Ibis Surabaya City Center doesn't have a pool.

Does Ibis Surabaya City Center provide breakfast?

Yes, guests staying at Ibis Surabaya City Center can enjoy breakfast during their stay. Breakfast option(s): Continental.

What time are check-in & check-out at Ibis Surabaya City Center?

Ibis Surabaya City Center check-in begins at 14:00. Check-out time is 12:00.

Are pets allowed at Ibis Surabaya City Center?

No, pets are not permitted at Ibis Surabaya City Center.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport23.61KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station1.87KM
Average Price FromAUD41
Hotel Star Rating3