Morazen Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng

Morazen Surabaya

No.3 of Four-Star Hotels in Surabaya
Kayoon St No.4-10, Embong Kaliasin, Genteng, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
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hotel overview picture
Last booked 16 hrs ago
Highlights
Varied breakfast
Sparkling clean
Ideal location
Excellent service
Free parking
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Amenities
Indoor swimming poolFree
Sauna
Meeting Room
2 Restaurants
Fitness Room
Business Center
Public parkingFree
Children's Pool
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Property Description
With a stay at MORAZEN SURABAYA, you'll be centrally located in Surabaya, steps from Submarine Monument and Surabaya Plaza Shopping Mall. This 4-star hotel is 1.1 mi (1.8 km) from Grand City Surabaya and 1.2 mi (1.9 km) from Tunjungan Plaza. Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and lifeguards on site. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch at the hotel's restaurant, Grandin, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
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9.3/10
Great
Nice hotel and really happy to stay in this hotel, so thank you
All 62 Reviews
Surroundings
Airport: Juanda International Airport
(18.5km)
Train: Surabaya Gubeng Train Station
(430m)
Train: Surabaya Pasar Turi Train Station
(4.2km)
Landmarks: Surabaya Submarine Monument
(180m)
Landmarks: Delta XXI
(210m)
Landmarks: Timezone
(220m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Royal Suite
3

Royal Suite

1 King bed
Has window
Non-smoking
Private Bathroom
Refrigerator
Shower
Tea Bag
Room Details
Check Availability
Deluxe King Room - Smoking
3

Deluxe King Room - Smoking

1 King bed
29m² | Floor: 3-6
Has window
Smoking Permitted
Private Bathroom
Shower
Tea Bag
Toothbrush
Room Details
Check Availability
Superior Twin - Smoking
7

Superior Twin - Smoking

2 Single bed
28m² | Floor: 9-10
Has window
Smoking Permitted
Private Bathroom
Refrigerator
Shower
Tea Bag
Room Details
Check Availability
Deluxe King Room - Non-Smoking
3

Deluxe King Room - Non-Smoking

1 King bed
29m² | Floor: 3-6
Has window
Non-smoking
Private Bathroom
Refrigerator
Shower
Tea Bag
Room Details
Check Availability
Deluxe Twin Room - Non-Smoking
3

Deluxe Twin Room - Non-Smoking

2 Single bed
29m² | Floor: 3-6
Has window
Non-smoking
Private Bathroom
Refrigerator
Shower
Tea Bag
Room Details
Check Availability
Superior Twin - Non Smoking
7

Superior Twin - Non Smoking

2 Single bed
28m² | Floor: 11-18
Has window
Non-smoking
Private Bathroom
Shower
Tea Bag
Toothbrush
Room Details
Check Availability
Junior Suite
5

Junior Suite

1 King bed
56m² | Floor: 6-7
Has window
Non-smoking
Private Bathroom
Refrigerator
Shower
Tea Bag
Room Details
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Executive Room - Smoking
5

Executive Room - Smoking

1 King bed
38m² | Floor: 4-6
Has window
Smoking Permitted
Private Bathroom
Refrigerator
Shower
Tea Bag
Room Details
Check Availability
Executive Room - Non-Smoking
3

Executive Room - Non-Smoking

1 King bed
38m² | Floor: 4-6
Has window
Non-smoking
Private Bathroom
Refrigerator
Shower
Tea Bag
Room Details
Check Availability
Grand Royal Suite
6

Grand Royal Suite

1 King bed
Has window
Non-smoking
Private Bathroom
Shower
Tea Bag
Toothbrush
Room Details
Check Availability
Deluxe Twin Room - Smoking
3

Deluxe Twin Room - Smoking

2 Single bed
29m² | Floor: 3-6
Has window
Smoking Permitted
Private Bathroom
Shower
Tea Bag
Toothbrush
Room Details
Check Availability
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Guest Reviews

9.3/10
Great
62 reviews
Verified Reviews
  • Cleanliness9.3
  • Amenities9
  • Location9.4
  • Service9.3
Average for similar properties in Genteng
Most Mentioned
AI Summary
The property boasts modern amenities and a convenient location near the city center. Guests appreciate the delicious breakfast and friendly service. Clean, spacious rooms offer a restful stay.
S‍u‍g‍i‍t‍o
May 20, 2025
The toilet draining needs to be fix, rooms are rather small, but overall good.
P‍a‍b‍l‍o‍S‍h‍i‍n
February 18, 2025
Nice hotel and really happy to stay in this hotel, so thank you
M‍o‍h‍a‍m‍m‍a‍d‍ ‍A‍r‍r‍a‍i‍h‍a‍n
May 18, 2025
3rd time staying in Morazen whenever i landed in Surabaya , and it was an excellent experience from start to finish. The staff were incredibly friendly and helpful, always available to assist with a smile. The room was clean, spacious, and very comfortable, with all the amenities I needed. The location was perfect. I especially appreciated the quiet atmosphere and the beautiful view from my room. Breakfast was ok with a great variety of options. Overall, I had a relaxing and memorable stay. I would definitely come back and highly recommend this hotel to anyone visiting the area!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 16, 2025
Very convenient location. There is a mall nearby where you can find restaurants and shops.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 27, 2025
This hotel near to shopping mall and easy access I will stay there again if happen to Surabaya again.
U‍b‍e‍d‍s
November 15, 2024
good hotel ..
L‍a‍i‍L‍e‍n‍g‍ ‍C‍h‍i‍a
May 17, 2025
good location. clean room.
P‍u‍t‍r‍i
April 11, 2024
Penasaran coba hotel ini krn liat review nya 4,8. Pros : dkt mall bisa jln kaki, reception & all staff are super friendly, lobi bagus, kolam renang ok,makanan bervariasi, kamar executive dpt compliment makanan lumayan. Cons : mnrt saya dekorasi kamarnya ga modern, pintu kamar terkesan sperti pintu tangga darurat, overall lumayan tp ga membuat saya pengen balik.

Services & Amenities

Indoor swimming pool
Meeting Room
2 Restaurants
Fitness Room
Bar
Spa
Multi-Function Room
2 Restaurants
Restaurant 1
Style: A la carte, Buffet
Cuisine: American, Asian
Open for: Breakfast, Lunch, Dinner
Special dietary options: Halal
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-22:00
Grandin Restaurant
Style: A la carte, Buffet
Cuisine: American, Asian, Cantonese, Chinese, European, Indonesian, International, Italian, Japanese, Korean, Local, Malaysian, Middle Eastern, Pizza, Seafood, Sushi, Thai
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Special dietary options: Halal, Vegan, Vegetarian
Ambience: Family-friendly, Modern
Dining options: Property guests only, Reservations available, Outdoor tables
Business hours: [Mon - Sun] 06:00-23:00
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese, Japanese, American, Asian, Continental, Gluten-free, Halal, Italian, Vegan, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Adult
Buffet:IDR 130,000 (approx. AU$ 12.38) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. AU$ 47.62) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 172
With a stay at MORAZEN SURABAYA, you'll be centrally located in Surabaya, steps from Submarine Monument and Surabaya Plaza Shopping Mall. This 4-star hotel is 1.1 mi (1.8 km) from Grand City Surabaya and 1.2 mi (1.9 km) from Tunjungan Plaza. Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and lifeguards on site. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch at the hotel's restaurant, Grandin, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy at Morazen Surabaya?

Typically, cancellations of Morazen Surabaya can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Morazen Surabaya?

Prices at Morazen Surabaya vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Morazen Surabaya?

Yes, Morazen Surabaya provides airport shuttle services. Please contact Morazen Surabaya in advance to arrange this service.

What landmarks are close to Morazen Surabaya?

Morazen Surabaya is located in Genteng, close to landmarks such as Surabaya Submarine Monument, which is 180m from your search (straight-line distance).

Does Morazen Surabaya have a pool?

Yes, Morazen Surabaya has a swimming pool for guests to enjoy.

What amenities & services does Morazen Surabaya offer?

Morazen Surabaya offers a range of popular amenities including Sauna.

Does Morazen Surabaya provide breakfast?

Yes, guests staying at Morazen Surabaya can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Japanese, American, Asian, Continental, Gluten-free, Halal, Italian, Vegan, Vegetarian.

Is there a restaurant at Morazen Surabaya?

Yes, Morazen Surabaya has an on-site restaurant offering American, Asian, American, Asian, Cantonese, Chinese, European, Indonesian, International, Italian, Japanese, Local, Malaysian, Middle Eastern, Pizza, Seafood, Sushi, Korean, Thai cuisine.

What time are check-in & check-out at Morazen Surabaya?

Morazen Surabaya check-in begins at 14:00. Check-out time is 12:00.

Are pets allowed at Morazen Surabaya?

No, pets are not permitted at Morazen Surabaya.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport24.12KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station0.43KM
Average Price FromAUD165
Hotel Star Rating4