Hutton Central Hotel Managed By The Ascott Limited 

Hutton Central Hotel Managed By The Ascott Limited  Reviews

Hutton Central Hotel Managed By The Ascott Limited 

128C, Jalan Transfer, George Town, Penang 10050, MalaysiaView hotel details
Hutton Central Hotel Managed By The Ascott Limited 
Hutton Central Hotel Managed By The Ascott Limited Hutton Central Hotel Managed By The Ascott Limited Hutton Central Hotel Managed By The Ascott Limited 
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Guest Reviews of Hutton Central Hotel Managed By The Ascott Limited 

8.5/10
Very good
44 reviews
Verified reviews
Location8.9
Amenities7.9
Service8.4
Cleanliness8.7
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All reviews(44)
Positive reviews(41)
Reviews with photos/video(11)
Great location(15)
Too noisy(11)
Large rooms(8)
Friendly host(7)
Clean and tidy(5)
Negative reviews(2)
CDPK3777
1 BEDROOM
Stayed in Feb 2026
Solo traveler
9 reviews
9.5/10
Amazing
Posted on Mar 15, 2026
Great location but not for light sleepers since this shophouse is next to main road. Pack light as well since there is a tall flight of stairs to access to the apartment. Prompt replies via WA by the front desk.
Response from Property: Hi CDPK3777. I am sorry to hear about the noise disturbances you experienced during your stay. Our team strives to ensure a peaceful environment for all our guests, and we sincerely apologize for any inconvenience caused by the traffic noise. Your feedback is valuable, and we will do our best to address this issue to enhance the quality of our guests' experiences in the future. Thank you for bringing this to our attention. Once again, thank you for your valued patronage. We look forward to welcoming you back soon for a further improved stay experience. Best regards, The Management.
Lisa🌹Du
1 BEDROOM
Stayed in Feb 2026
Couple
17 reviews
7.0/10
Posted on Mar 3, 2026
The room was a one-bedroom apartment, quite spacious, and came with a fridge, washing machine, and induction cooker (though I didn't use them). The cleanliness was decent. It was also within walking distance to all the popular sights. BUT! The soundproofing in the room was absolutely unbearable. The noise from cars passing by on the road, especially the roar of motorcycles, made it feel like my bed was right on the roadside, with vehicles whizzing past me!
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6/7
Response from Property: Hi Lisa Du. Thank you for taking your time to share your experience. We are glad to know that you enjoyed your experience with us in Penang and your feedback served as an encouragement to all our staff as we strive to continuously improve the quality of our services. I am sorry to hear about the noise disturbances you experienced during your stay. Our team strives to ensure a peaceful environment for all our guests, and we sincerely apologize for any inconvenience caused by traffic noise. We look forward to welcoming you back soon for a further improved stay experience. Best regards, The Management.
Ken Vin Ooi
1 BEDROOM
Stayed in Jul 2026
Couple
12 reviews
7.0/10
Posted on Aug 15, 2026
An interesting concept hotel. Location is very central. The only nitpick is the noise proofing is very bad. Every traffic sound could be heard. We read similar reviews and thought it should be fine once it gets in the middle of the night but it doesnt. Personally we had a hard time sleeping, which is a shame because other things were fine.
Response from Property: Thank you for sharing your thoughts on your recent stay. We are glad you enjoyed your stay. Your kind compliments shall be shared with the team for encouragement to continuously improve the quality of our services. We appreciate your thoughts and the constructive feedback, which will be assessed for improvement. Once again, thank you for staying with us. We look forward to welcoming you again and giving us another opportunity to serve you better. Best regards, The Management.
Guest User
1 BEDROOM
Stayed in Jan 2026
Couple
7 reviews
10/10
Outstanding
Posted on Feb 5, 2026
Greeted with such impeccable warm genuine service by a Malay Gentleman. He was knowledgeable and sincerely wanted to make our stay a comfortable one. Awesome location. Great popular Nasi Kandar Deen Mutiara right outside hotel. Many shops around. All within walking distance. We dont mind the little noise outside room cos its a shophouse in front of a small lane road. So it is an acceptable level. Clean hotel. Appreciate the washing machine. Spacious layout. Awesome kitchenette comes in handy when we decided to eat in. Overall highly recommended.
Response from Property: Dear Valued Guest, Thank you for taking the time to write such a lovely review of your recent stay with us. The team is truly heartened to note that you had a delightful stay and enjoyed our exciting island. We cannot thank you enough for your fabulous compliments on our friendly and helpful staff members. All of us truly enjoyed being of service to you, and we sincerely look forward to hosting you for another faultless and enjoyable stay with us again soon. Best regards, The Management.
Lanseaishen
1 BEDROOM
Stayed in Dec 2025
Traveling with friends
6 reviews
9.0/10
Great
Posted on Feb 1, 2026
All the rooms are on the second floor, with shops on the first. The bedroom faces the street, and the constant roar of motorbikes at night really disturbed my sleep – I ended up having to sleep in the living room. If you're a light sleeper, you might want to reconsider this place. Everything else was fine though.
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Response from Property: Hi Lanseaishen, I'm sorry to hear about the noise disturbances you experienced during your stay. Our team strives to ensure a peaceful environment for all our guests, and we sincerely apologize for any inconvenience caused by the traffic noise. Your feedback is valuable, and we'll do our best to address this issue to enhance the quality of our guest experiences in the future. Thank you for bringing this to our attention. Best regards, The Management.
rcrdm
1 BEDROOM
Stayed in Jun 2026
Solo traveler
134 reviews
8.0/10
Very good
Posted on Jul 30, 2026
Spacious serviced apartment stay ideal for a longer stay, it can be noisy at night as you right over the main road.
Response from Property: Thank you for taking your time to share your experience. We are glad to know that you enjoyed your experience with us in Penang and your feedback served as an encouragement to all our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your feedback and it is our hope to have the opportunity to welcome you back soon. Best regards, The Management.
Orange Beer
1 BEDROOM CLUB
Stayed in Apr 2026
Family
11 reviews
6.0/10
Posted on Aug 8, 2026
The room was not clean and had a bad smell. I was genuinely concerned about my health and well-being during my stay.
Response from Property: Thank you for taking the time to share your stay experience. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. We would like to assure you that these are isolated cases and are not indicative of our usual service standards. We do hope you will give us another opportunity to change the impression you have of us. Once again, thank you for your valued patronage. We look forward to welcoming you back soon for a further improved stay experience. Yours sincerely, The Management.
StingyTraveller
1 BEDROOM
Stayed in Mar 2026
Couple
4 reviews
10/10
Outstanding
Posted on May 16, 2026
We love this space as it is central, easy to explore Georgetown, surrounded by delicious food!
Response from Property: Dear Valued Guest. Thank you for taking your time to share your experience. We are glad to know that you enjoyed your experience with us in Penang and your feedback served as an encouragement to all our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your feedback and it is our hope to have the opportunity to welcome you back soon. Best regards, The Management.
Aiwenzhai2020
1 BEDROOM
Stayed in Jan 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 1, 2026
Great location and spacious rooms! It comes with a microwave, induction cooktop, and cutlery, so you can easily prepare simple meals. The duty manager, Shafiq, provided attentive and prompt service. This was my first time in Penang, and I stayed six nights at this hotel – I was very satisfied.
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Response from Property: Hi Aiwenzhai2020. Thank you for taking the time to write such a lovely review of your recent stay with us. The team is truly heartened to note that you had a delightful stay and enjoyed our exciting island. We cannot thank you enough for your fabulous compliments on our friendly and helpful staff members. All of us truly enjoyed being of service to you, and we sincerely look forward to hosting you for another faultless and enjoyable stay with us again soon. Best regards, The Management.
Guest User
1 BEDROOM
Stayed in Jan 2026
Family
8 reviews
7.5/10
Posted on Feb 5, 2026
You get what you pay for - this is a budget hotel in a great location with separate quarters for my dad and I (important). It’s on a very noisy street with cheap sound proofing to the point you can feel the floor vibrating when trucks ride pass. Do not book if you’re a light sleeper. Otherwise just functional space and very cheap. We were at The George around the corner and decided to try what looks like good value, but don’t think we got value just savings lol
Response from Property: Dear Valued Guest, Thank you for your valuable feedback. We are glad to have achieved your overall satisfaction. We appreciate your thoughts and the constructive feedback, which will be assessed for improvement.It is an honor to have you staying with us, and we look forward to many more opportunities to welcome you back and to be of service again. Best regards, The Management.
Sujatha Fam
1 BEDROOM
Stayed in Dec 2025
Couple
3 reviews
8.0/10
Very good
Posted on Jan 27, 2026
Strategic location in town but if you are a light sleeper it might caused you having trouble to have a good night sleep as the location is right beside a busy road.
Response from Property: Hi Sujatha Fam. Thank you for sharing your thoughts on your recent stay. I'm sorry to hear about the noise disturbances you experienced during your stay. Our team strives to ensure a peaceful environment for all our guests, and we sincerely apologize for any inconvenience caused by the traffic noise. Your feedback is valuable, and we will do our best to address this issue to enhance the quality of our guests' experiences in the future. Thank you for bringing this to our attention. Best regards, The Management.
Guest User
1 BEDROOM
Stayed in Feb 2026
Family
1 reviews
8.5/10
Very good
Posted on Jun 25, 2026
The only thing that annoying is so noisy at night , the other is very good.
Response from Property: Thank you for sharing your thoughts on your recent stay. We are glad you enjoyed your stay. Your kind compliments shall be shared with the team for encouragement to continuously improve the quality of our services. We appreciate your thoughts and the constructive feedback, which will be assessed for improvement. Once again, thank you for staying with us. We look forward to welcoming you again and giving us another opportunity to serve you better. Best regards, The Management.
JS9423
1 BEDROOM
Stayed in Oct 2025
Business traveler
27 reviews
10/10
Outstanding
Posted on Nov 22, 2025
The stay at Hutton is awesome, one additional advantage is there is alot of good food around the hotel, perfect place to explore around the hotel!
Response from Property: Hi Valued Guest. Thank you for taking the time to write such a lovely review of your recent stay with us. The team is truly heartened to note that you had a delightful stay and enjoyed our exciting island. All of us truly enjoyed being of service to you, and we sincerely look forward to hosting you for another faultless and enjoyable stay with us again soon. Best regards, The Management.
cslee1979
1 BEDROOM
Stayed in Apr 2025
Family
6 reviews
9.0/10
Great
Posted on May 13, 2025
Hutton Central and Hutton Suites Hotel are within walking distance in the centre of Georgetown. The staff put us in Hutton Suites Hotel due to some defect of the room at Hutton Central hotel. Location is very good, very close to eateries and many shops. Hutton Suites is a repurposed building from a pre-war 2-storey shop house whereby the room occupy the entire floor of the upper floor. The space is huge with decent 3-star fittings. It's ideal for family or friends who enjoy walking in the city. The bathroom, kitchen are well equipped and the living room comes with a decent sofa. The bed is comfortable too. However there are 3 minor problems on our room: 1. The shower head holder bar was loose. 2. The sound proof can be further improved as the traffic noise along Penang road on Saturday night lasted until 2-3am. 3. The Aircon in the master bedroom is noisy. Imho, these can be easily fixed to elevate the experience of the stay and make the place a lot more cosy.
Response from Property: Hi Lee. Thank you for your positive feedback and glad that you have enjoyed your stay. It is a great honor for us to be chosen among the many hotels and residences available. Please accept my sincere apology for the inconvenience caused during your stay with us. We take our guests’ comments seriously and discuss them with the departmental heads’ concern for room improvement. Once again, thank you for staying with us and we look forward to welcoming you back allowing us another opportunity to serve you better. The Management.
Guest User
1 BEDROOM
Stayed in Sep 2025
Family
1 reviews
10/10
Outstanding
Posted on Nov 6, 2025
The room is spacious and the service is good. The aircon is cold, the bed is comfy, the water pressure is good. We also glad it have washing machine. When we ask for late check out and explains because we travel with a baby we may need 2 hours extended late check out, they were kindly granted to us.
Response from Property: Hi Valued Guest. Thank you for taking the time to write such a lovely review of your recent stay with us. The team is truly heartened to note that you had a delightful stay and enjoyed our exciting island.All of us truly enjoyed being of service to you, and we sincerely look forward to hosting you for another faultless and enjoyable stay with us again soon.Best regards, The Management.