The Prestige Hotel Penang

The Prestige Hotel Penang Reviews

The Prestige Hotel Penang

8, Gat Lebuh Gereja, George Town, Penang, 10300, MalaysiaView Hotel Details
The Prestige Hotel Penang
The Prestige Hotel PenangThe Prestige Hotel PenangThe Prestige Hotel Penang
Check available rooms for your travel dates
We Price Match
1 night

The Prestige Hotel Penang Guest Reviews

4.6/5
Great
406 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(406)
Positive reviews(393)
Reviews with photos/video(160)
Well designed(46)
Great swimming pool(46)
Close to scenic area(25)
Perfect for business trips(21)
Has an infinity pool(15)
Tasty food(15)
Nice sea view(11)
Tasty coffee(8)
Negative reviews(13)
Amanda
Deluxe Twin Room
Stayed in Feb 2025
Family
2 review
4.7/5
Amazing
Posted on Mar 29, 2025
The Prestige Hotel is one of the very interesting hotels that we have stayed in. The staff explained how the design elements of the shower room came about and also the corridor walkway. I shall not disclose the information till you stayed in this hote. Overall, the location is good, and the hotel is comfy. We arrived early, but they allowed us to check in early as it's my birthday. The staff also send in-room a cake. Nice gestures and friendly staff. My son wasn't well and rested in the room. Upon hearing that, one of the female staff offered to deliver porridge to his room. Such great service. Thanks to all the staff, we had a great stay in Penang.
Response from Property: Dear Amanda, Thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
LoverGal
Loft Suite
Stayed in Jan 2025
Couples
40 review
4.7/5
Amazing
Posted on Feb 15, 2025
Lovely Valentine Day experience at The Prestige Hotel. Couldn’t say more about the awesome decor of the suite room. Very classy. Great port view from the swimming pool. Enjoyed the cute tidbits and hospitality from room bar. Also grateful for their flexibility with check in and checkout time. Appreciative of the good service from concierge, housekeeping and reception. Only comment is that F&B team needs to be more attentive and ensure their payment terminal is in working condition.
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Sushiwithcookies
Deluxe Twin Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Location and service are prefect for family traveler. A lot of food to explore~
Response from Property: Dear Sushiwithcookies, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Yeongys
Deluxe King Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 5, 2024
We had just celebrated our 39th Anniversary Wedding at your hotel. The room we are staying in is very comfortable and spacious. We really enjoyed our stay very much. The buffet breakfast at Glasshouse is good and enjoyable. It is very relaxing. Swimming pool is beautiful and we can enjoy the nice sea view from the pool. Located at Tourist Area and a lot of attractions.
Response from Property: Dear Yeongys, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Anonymous User
Deluxe Twin Room
Stayed in Feb 2025
Family
2 review
4.0/5
Very Good
Posted on Mar 18, 2025
Good breakfast.
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Jor Yin Tan
Deluxe King Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 7, 2024
I had pleasure stay at Prestige Hotel, it was an unforgettable experience. The local staff were incredibly attentive, made me feel welcome with their warm hospitality and excellent service. The hotel itself is beautifully designed, blending modern elegance with a touch of heritage charm. I highly recommend this hotel to anyone visiting Penang!
Response from Property: Dear Jor Yin Tan, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Anonymous User
Deluxe King Room
Stayed in Feb 2025
Couples
12 review
4.7/5
Amazing
Posted on Mar 10, 2025
Staffs were all very friendly and helpful, room was nice and clean, pretty to take some nice pictures as well :)
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Cameo19
Deluxe King Room
Stayed in Jul 2024
Solo travellers
73 review
4.7/5
Amazing
Posted on Aug 11, 2024
A stylish and classy hotel, strategically located near Little India, art area, food museum, all are a few minutes away. The jetty is about a 15 minute walk. However as a solo female traveller, all the adjacent streets are dark and quiet so didn’t feel comfortable walking around after 21:00. Room was cosy and nicely designed, bed was comfortable, and the free mini bar and sweets left in the jar daily was a lovely touch. Breakfast was ok, but the in-room food service was excellent and meals were fantastic. The room also has a water filter, saves buying bottled water. All staff were pleasant and helpful. The views from the rooftop pool are great, albeit the pool is on the smaller size. Enjoyed my three nights and would recommend the hotel.
6/13
Response from Property: Dear Cameo19, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Guest User
Loft Suite
Stayed in Jul 2024
Couples
2 review
4.5/5
Great
Posted on Aug 30, 2024
Quite a pleasant surprise! With its location, we were able to do our own tour to many places of interest by walking. Even George Town is pretty old, but Prestige hotel had been completely modernised internally giving one a fairy tale feel. We had a loft suite and everything was complimentary, from welcome bottle of wine, fruit plate to mini bar and executive lounge service. Our room was cleaned twice a day and there were always clean towels to use. We particularly like the filter system within our room for drinking water. Swimming pool was a bit small but the horizon view was fantastic. Gym was small with a few equipment only.
6/8
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
DXLX1111
Deluxe King Room
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Everything is prestigious! Excellent staff and facilities. Everything is first class. All things have been thought-of and designed elegantly for the pleasure of their visitors. Location is quiet yet convenient to local attractions and eateries within walking distance. I especially like the very neat design of the hotel toiletries (see picture) Brilliantly done.
Response from Property: Dear DXLX1111, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Chun How
Deluxe Twin Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Best hotel I’ve ever stayed in Penang and dare I say in Malaysia (ok except Crockfords). But at this price, the value and quality and service is just unbeatable. Just simply amazed by warmth of staff, the room service is excellent and house keeping impeccable. Will definitely stay here again.
Response from Property: Dear Chun How, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Anonymous User
Deluxe King Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Excellent services from the hotel staffs. The room was clean and spacious. Will definitely stay in this hotel again if we visit Penang again in the future.
Response from Property: Dear Guest, thank you for choosing to stay with us and for sharing your stay experience. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Guest User
Deluxe Triple Room
Stayed in Sep 2024
Family
14 review
2.2/5
Posted on Dec 14, 2024
The front desk got very cold face and no greeting nor initiative to offer help. Same as the pool staff. Disappointed.
Response from Property: Dear Guest, thank you for choosing to stay with us. We sincerely apologize for the inconvenience you experienced during your recent stay with us. Your feedback is essential to us as it helps us identify areas for improvement and ensure a better experience for our guests. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Guest User
Deluxe King Room
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Sep 6, 2024
Good location.
Response from Property: Dear Guest, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Jonathan
Deluxe King Room
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Very clean, spacious and beautifully designed hotel. Enjoyed my stay a lot and will definitely be recommending the Prestige to my friends should they ever stay in Penang
Response from Property: Dear Jonathan, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager