19 & 21, Jalan Rangoon, George Town, Penang, 10400, MalaysiaView Hotel Details
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Guest Reviews of Mii Smile Hotel Penang
8.6/10
Very Good
32 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.1
Service8.6
Cleanliness8.9
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All reviews(32)
Positive reviews(29)
Reviews with photos/video(7)
Clean and tidy(6)
Awesome rooms(6)
Great service(6)
Negative reviews(3)
eny nurul shazatul ain
Superior Double Room-No Window
Stayed in Jul 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 23, 2025
good service .... they are very polite to guest ⭐️⭐️⭐️⭐️⭐️
Anonymous User
Superior Twin No Window
Stayed in Jun 2024
Traveling with friends
77 review
4.5/10
Posted on Jul 28, 2024
a small hotel with good location near a food court and not far from Komtar where you can get buses and vans locally and other places in Malaysia. very basic room withoutB tv
Trips.com asked us to pay RM 4 when check in but the guy in reception asked me to pay RM 20 which i already paid. After a long tiring journey, we were too tired to argue, end up paid RM 10 without receipt... no big deal but unpleasant experience, will not stay this place again
VVVAAANNN
Triple Room with City View
Stayed in Aug 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 16, 2024
Good, nearby food restaurants. Can walking to old town.
Guest User
Superior Double No Window
Stayed in Apr 2025
Other
1 review
9.0/10
Great
Posted on May 12, 2025
Will come back again
Guest User
Superior Double No Window
Stayed in Jul 2023
Traveling with friends
6 review
6.0/10
Posted on Sep 21, 2023
The location was easy to find, check-in process was smooth, and everything was fine. The cleanliness of the room okay but we feel that the receptionist is not friendly (she talked to another receptionist boy with bad attitude), parking is not convenient as we need to give our car key to them as some of the car was double park and they needs our key to move our car if others need to go out. Asked if there is any other place to park without giving them our car key but the lady is rude and said giving the car key is the only way. We also requested the slipper as we saw other customer was provided during the check in process, however she still replied in rude manners saying she need to check first if got then only gv us, but we ady saw the slippers. Just to mention there is only 1 receptionist being rude, while others is quite friendly and nice. Overall, room was okay, location okay, price okay
Response from Property: Thank you for your feedback. we will definitely improve our front desk service and wish to serve you again soon.
YASHINII STEVEN
Superior Double No Window
Stayed in Jan 2025
Couple
40 review
10/10
Outstanding
Posted on Feb 27, 2025
Awesome stay
tangfreddie
Superior Double No Window
Stayed in Jul 2023
Solo traveler
6 review
9.0/10
Great
Posted on Sep 3, 2023
Room is comfortable even I choose a no window room. Easy to get food cater at surrounding area.
Response from Property: thank you for your feedback and we hope to serve you again in your next visit
Wan Shaleza
Deluxe King Room City View
Stayed in May 2023
Couple
9 review
10/10
Outstanding
Posted on Jul 22, 2023
Love the staff services,the room is just basic but i love how i could look at the view . I would book a room with a window view to enjoy the ambience,scenery of penang. Love to stay here again!
Response from Property: thank you for your feedback and we hope to serve you again in your next visit
Guest User
Triple Room with City View
Stayed in Nov 2022
Family
1 review
6.0/10
Posted on Dec 26, 2022
The staff not friendly
Response from Property: We are very sorry to hear that. May i know which of our staff didnt serve you well? we will look into this problem seriously. anyway, thanks for your feedback .
Guest User
Triple Room with City View
Stayed in Jun 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 8, 2023
clean
Response from Property: thank you for your feedback and we hope to serve you again in your next visit
Guest User
Superior Twin No Window
Stayed in Jun 2025
Traveling with friends
1 review
7.0/10
Posted on Jul 21, 2025
The room wasn't big, it didn't have a window, but it wasn't stuffy at all. It was clean, but maybe it wasn't soundproof. Overall, it was okay, but they charged us an additional RM2 per night in tax, even though we had already paid through Trip.com. They didn't accept the proof of payment, so we just paid.
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Guest User
Triple Room With City View
Stayed in Jul 2025
Solo traveler
3 review
8.0/10
Very Good
Posted on Sep 5, 2025
The hotel is well-cleaned, but the facilities are old.
The front desk staff are always friendly and smile, greeting me with a smile every time I pass by.
The hot water in the shower stopped working on the second day (although I continued using it because it was too much of a hassle).
I stayed at a nearby hotel the day before for the same price, but I thought it was more convenient (the facilities were newer, etc.).
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Aichidepipi
Superior Double No Window
Stayed in Dec 2024
Solo traveler
53 review
9.0/10
Great
Posted on Feb 10, 2025
The hotel has its own parking space and there are many food stalls nearby at night.
Original textTranslated by Google
farahin nazi
Superior Double No Window
Stayed in Apr 2024
Traveling with friends
13 review
10/10
Outstanding
Posted on May 5, 2024
superb. tiptop service 100/10. when it rains, he waits for us in front of the car door while holding an umbrella for us. i likee 🫰🏻 receptionist is friendly 👍🏻
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M243870****
Superior Twin No Window
Stayed in Jan 2024
Traveling with friends
1 review
3.0/10
Posted on Feb 13, 2024
The sanitary environment is particularly poor... Talking about 21 square meters of empty space, the result! Only 2.1 square meters! Two 0.8-meter beds take up the entire room, and there are no windows! Very dark and humid! No ventilation, very smelly! It’s so narrow that it’s difficult to walk! There is no room for luggage! There is no hot water in the toilet either! Take a cold shower! There is no plug either! I can't dry my hair in the toilet! The toilet is extremely dirty! Open your whole hair! Can't go down! Leaking is bad! There are no ordinary facilities, including bedside tables, toiletries, and slippers!