No.12, Lorong Kinta, George Town, Penang, 10400, MalaysiaView Hotel Details
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Guest Reviews of Hotel Sentral Georgetown @ City Centre
8/10
Very Good
907 review
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Verified reviews
Location8.5
Amenities7.7
Service7.9
Cleanliness7.9
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All reviews(907)
Positive reviews(812)
Reviews with photos/video(278)
Friendly staff(75)
Parking difficult(48)
Great value for money(32)
Perfect for business trips(21)
Located in the city centre(18)
Easy to get around(15)
Convenient for shopping(15)
Tasty food(13)
Negative reviews(95)
Fadliyana
Triple Room
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on May 8, 2025
Everything is good. We arrive around 3am, just need a place to sleep n rest. Book family room, bed is comfy, aircond cold. Bathroom was ok n quite luas. My baby love it. Breakfast was good.
Abdullah Mukaram Sadek
Triple Room
Stayed in Mar 2025
Family
1 review
3.5/10
Posted on May 2, 2025
Terrible experience
Hotel staffs are very very rude and non-cooperative. Always answer with we don't know or we don't have or we don't provide. Told me to ask Trip.com for my amenities. As per my reservation they suppose to provide me Shuttle service but denied to do that. Reception staffs including restaurant staffs are totally non-cooperative. Our complimentary breakfast was included. My daughter was feeling sick in the morning and I requested them for taking 2 slice of breads for my daughter but they said I need to inform them 1 day before for that. This is the terrible experience I have ever experienced. Basin water blocked and shower was non operational.
Not recommended at all.
Anonymous User
Superior Twin Room
Stayed in Mar 2025
Travel with friends
11 review
9.0/10
Great
Posted on Apr 23, 2025
Very convenient, pharmacy is nearby, night market new lane just few walk distance, easy to reach.
nekores
Superior King Room
Stayed in Apr 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 24, 2025
Room were small, washroom fine, but with this budget all acceptable.
Anonymous User
Deluxe Twin Room
Stayed in Feb 2025
Travel with friends
1 review
8.5/10
Very Good
Posted on Mar 23, 2025
Was good location , near top Komtar and few other Burmese Thai temples, gurney plaza, cei lia street and a lot others , easy to get around
MichelleTeng
Deluxe King Room
Stayed in Apr 2025
Business travellers
2 review
9.0/10
Great
Posted on May 20, 2025
Cross road got a lot of hawker and very nice hotel too...
Guest User
Superior King Room
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 17, 2025
The room is worth the price. The facilities are complete: hair dryer, iron, TV, hot water, soft bed. The accommodation is near restaurants and convenience stores. It is easy to travel. However, the disadvantage is that the way up and down the elevator is very complicated, like a maze. Overall, everything is okay.
NIEZA Smile
Triple Room
Stayed in Mar 2025
Travel with friends
31 review
8.0/10
Very Good
Posted on Apr 10, 2025
Good for stay and nearby town area .so good for holiday and etc ,overall it good
Anonymous User
Premium Family Room
Stayed in Jan 2025
Family
1 review
7.5/10
Posted on Feb 25, 2025
Room aircond leaking and unable to ON the aircond...told us full house unable to change room but after that change to another room for us....breakfast not so many chosen and there are many flying insects on the fruits...no workers to guard the foods...Room is clean...No noisy environment...Hotel near to the town...
BartZelf
Superior King Room
Stayed in Dec 2024
Couples
31 review
8.5/10
Very Good
Posted on Jan 24, 2025
Fine for one night, windows weren’t transparent and quality not as good as you would expect from the pictures, but overall fine for a short stay.
Guest User
Deluxe King Room
Stayed in Dec 2024
Couples
1 review
6.0/10
Posted on Jan 28, 2025
Tempat ni boleh tahan la..just not as expected..next time i will not booking here, i wont repeat..kata ada parking tapi bila sampai takde pula.. i have to parked outside.
ftinity
Superior King Room
Stayed in Dec 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Jan 27, 2025
Good service, comfortable stay, complete with towels, toiletries and coffee for my night stay.
Zaidah Siti
Superior King Room
Stayed in Dec 2024
Couples
180 review
7.5/10
Posted on Jan 9, 2025
The hotel location at Lorong Kinta, George town, Penang, The room is clean and tidy. Parking is free provided by the hotel but limited. Staff hotel is friendly and helpful. Breakfast is just ok. Easy to get the food and beverage by walking distance.
Jeff
Superior King Room
Stayed in Nov 2024
Couples
1 review
2.0/10
Posted on Dec 29, 2024
Genuinely the worst hotel I have ever been to. The hotel is shabby and dated. The rooms are smelly, damp and in need of a huge refurbishment. Lastly, the horrible excuse for a human on reception is nothing short of a slimy, lying little weasel who I would not trust if he told me the time. Do not hand this man your money or your trust, he is a disgusting liar with the morals of a street rat.
Guest User
Superior King Room
Stayed in Nov 2024
Solo travellers
1 review
6.0/10
Posted on Dec 22, 2024
Location and breakfast good. Staff good too. Room smells bad, curtains smell like mold, pillows inside are dirty and smell bad. Window lock was broken and they sent maintenance guy who did lousy job and still broken after he left, when I pointed out aircon so dirty he just reached out to the vents with his hand and remove the obvious dust. Also sink is clogged.
Not recommended because there are other hotels with good location, breakfast and cleaner.