No.12, Lorong Kinta, George Town, Penang, 10400, MalaysiaView Hotel Details
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Hotel Sentral Georgetown @ City Centre Guest Reviews
3.9/5
Good
863 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.7
Service3.8
Cleanliness3.9
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All reviews(863)
Positive reviews(769)
Reviews with photos/video(267)
Friendly staff(73)
Parking difficult(47)
Great value for money(29)
Perfect for business trips(20)
Located in the city centre(16)
Easy to get around(15)
Convenient for shopping(13)
Tasty food(11)
Negative reviews(94)
Anonymous User
Deluxe Twin Room
Stayed in Feb 2025
Travel with friends
1 review
4.2/5
Very Good
Posted on Mar 23, 2025
Was good location , near top Komtar and few other Burmese Thai temples, gurney plaza, cei lia street and a lot others , easy to get around
Guest User
Superior King Room
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 17, 2025
The room is worth the price. The facilities are complete: hair dryer, iron, TV, hot water, soft bed. The accommodation is near restaurants and convenience stores. It is easy to travel. However, the disadvantage is that the way up and down the elevator is very complicated, like a maze. Overall, everything is okay.
Anonymous User
Premium Family Room
Stayed in Jan 2025
Family
1 review
3.7/5
Posted on Feb 25, 2025
Room aircond leaking and unable to ON the aircond...told us full house unable to change room but after that change to another room for us....breakfast not so many chosen and there are many flying insects on the fruits...no workers to guard the foods...Room is clean...No noisy environment...Hotel near to the town...
BartZelf
Superior King Room
Stayed in Dec 2024
Couples
29 review
4.2/5
Very Good
Posted on Jan 24, 2025
Fine for one night, windows weren’t transparent and quality not as good as you would expect from the pictures, but overall fine for a short stay.
Guest User
Deluxe King Room
Stayed in Dec 2024
Couples
1 review
3.0/5
Posted on Jan 28, 2025
Tempat ni boleh tahan la..just not as expected..next time i will not booking here, i wont repeat..kata ada parking tapi bila sampai takde pula.. i have to parked outside.
ftinity
Superior King Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Good service, comfortable stay, complete with towels, toiletries and coffee for my night stay.
Zaidah Siti
Superior King Room
Stayed in Dec 2024
Couples
172 review
3.7/5
Posted on Jan 9, 2025
The hotel location at Lorong Kinta, George town, Penang, The room is clean and tidy. Parking is free provided by the hotel but limited. Staff hotel is friendly and helpful. Breakfast is just ok. Easy to get the food and beverage by walking distance.
Jeff
Superior King Room
Stayed in Nov 2024
Couples
1 review
1.0/5
Posted on Dec 29, 2024
Genuinely the worst hotel I have ever been to. The hotel is shabby and dated. The rooms are smelly, damp and in need of a huge refurbishment. Lastly, the horrible excuse for a human on reception is nothing short of a slimy, lying little weasel who I would not trust if he told me the time. Do not hand this man your money or your trust, he is a disgusting liar with the morals of a street rat.
Guest User
Superior King Room
Stayed in Nov 2024
Solo travellers
1 review
3.0/5
Posted on Dec 22, 2024
Location and breakfast good. Staff good too. Room smells bad, curtains smell like mold, pillows inside are dirty and smell bad. Window lock was broken and they sent maintenance guy who did lousy job and still broken after he left, when I pointed out aircon so dirty he just reached out to the vents with his hand and remove the obvious dust. Also sink is clogged.
Not recommended because there are other hotels with good location, breakfast and cleaner.
weweaja
Deluxe Twin Room
Stayed in Oct 2024
Family
11 review
4.7/5
Amazing
Posted on Dec 30, 2024
Near street food. Many times book here always satisfy. Near hospital and public transportation. Pharmachy
Guest User
Superior Twin Room
Stayed in Oct 2024
Solo travellers
3 review
4.2/5
Very Good
Posted on Nov 23, 2024
Hotel is a well-located accommodation option in Georgetown, strategically situated near key attractions, including Komtar and 1st Avenue Shopping Mall, making it easy for guests to explore the vibrant local culture and cuisine. Numerous food stalls and restaurants are within walking distance, providing plenty of dining options for guests who wish to experience.
Rooms are modern with air conditioned, free stable Wi Fi internet connection and private parking, room cleanliness needing improvement.
Amirrul94
Superior Twin Room
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The servis is good .. hotel was clean . Enjoy the stay
ummi mawaddah
Superior King Room
Stayed in Sep 2024
Family
10 review
4.2/5
Very Good
Posted on Nov 3, 2024
This hotel is rigjt at the heart of the city. Just walking distance to go for dinner. The room is quite spacious for the price we paid. The room and environment also clean. Tq
Asfanadia
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on Dec 10, 2024
everything is good ,clean,staff is very good…bfast sedapp
Guest User
Deluxe Twin Room
Stayed in Feb 2025
Couples
6 review
3.2/5
Posted on Apr 1, 2025
The hotel is located in the city centre. Whilst the standard of cleanliness and amenities is average, its location is hood and the price is a bargain