101, Jalan Macalister, George Town, Penang, 10400, MalaysiaView hotel details
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Guest Reviews of Travelodge Georgetown
8.4/10
Very good
785 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities7.9
Service8.4
Cleanliness8.2
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All reviews(785)
Positive reviews(750)
Reviews with photos/video(200)
Parking difficult(48)
Convenient for shopping(31)
Clean pool(26)
Great swimming pool(26)
Located downtown(26)
Has facilities for children(13)
Family activities available(13)
Many dining options(13)
Negative reviews(35)
Guest User
Superior Queen
Stayed in Feb 2026
Couple
1 review
8.5/10
Very good
Posted on Mar 6, 2026
Good staff n the location is the best.. centre of Penang Island. The ammenities are superb but the cleanlines are average because the floor trap are too smelly.
Response from Property: Dear Valued Guest,We recognize your time is valuable and appreciate the feedback you have provided.On behalf of the entire team at Travelodge Georgetown, I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.SincerelyJonathan ChengOperations Manager
Marcusaa
Superior Queen
Stayed in Jan 2026
Family
4 review
7.5/10
Posted on Feb 25, 2026
Location around 1.5 km away from many tourist attractions, like upside museum, UNESCO heritage sites etc.. we had to grab taxi everytime. There is a pool on 1st floor, big enough for children to swim around. Its from 7 am to 7 pm. But to be honest, it could be until 9 pm, kind of strict rules. Check-in counter staff was not that welcoming / nor smile, neither kind words/ But cleaning staff and security was kind, smiling every time as we enter the hotel.
Response from Property: Dear Valued GuestWarmest greetings from Travelodge Georgetown and thank you for choosing us as your preferred stay.We would like to convey our sincere appreciation to you on fill up our online survey.I'm pleased to know you have an enjoyable stay with us and hope to host you again soon.Thank you and regards,Jonathan ChengOperations Manager
ivantanaya
Superior Twin
Stayed in Feb 2026
Family
22 review
10/10
Outstanding
Posted on Mar 11, 2026
Great location, many restaurants and hawkers nearby, great room and very clean as well.
Guest User
Superior Twin
Stayed in Jan 2026
Family
3 review
9.0/10
Great
Posted on Feb 15, 2026
Great location with many food stalls nearby,
Clean and well maintained for the 3 stars hotel with pool and mini gym.
Will come back again.
Response from Property: Dear Valued Guest,Thank you for sharing your recent stay experience with us. As our valued guest, we appreciate your feedback and delighted to hear that you had an enjoyable stay with us. Your feedback is integral to us as we continuously strive to meet guests’ needs and expectations. We appreciate the time you took to share your feedback and we look forward to serving you again soon Regards,Jonathan ChengOperation Manager
Guest User
Superior Queen
Stayed in Dec 2025
Solo traveler
29 review
8.5/10
Very good
Posted on Jan 27, 2026
The hotel location is very good. Easy access to everywhere, lots of restaurants, cafe, hawker food all within walking distance.
Anonymous User
Superior Twin
Stayed in Dec 2025
Family
1 review
8.5/10
Very good
Posted on Jan 26, 2026
Breakfast offers limited food options and few choices, if need to pay RM30 per pax not worth it.
Response from Property: Thank you for your feedback. We apologize that our breakfast selection did not meet your expectations. Your comments regarding the variety and pricing have been shared with our team for review and improvement. We hope to have the opportunity to provide you with a better experience during your next stay at Travelodge Georgetown.Warm regards,Travelodge Georgetown
YT Hew
Friends and Family 1 Queen bed and 1 Single Bed
Stayed in Dec 2025
Business traveler
33 review
7.5/10
Posted on Jan 30, 2026
The toilet is too small for triple room. No hot water for the shower. The room is big enough for 3 persons. The front desk staff is not so welcome. The breakfast is too too simple. Need to improve the breakfast.
Response from Property: Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the bathroom size, hot water issue, front desk service, and breakfast selection. Your comments are important to us and have been shared with the relevant teams for review and improvement.We’re glad to hear that the room size was comfortable for three persons, and we truly appreciate your constructive feedback as it helps us enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a much improved stay.Kind regards,Travelodge Georgetown
Mr Col
Superior Queen
Stayed in Dec 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jan 12, 2026
The room was very clean and spacious, not noisy, the pool was lovely and refreshing after a hot days site seeing...location wise it's a little away from the main tourist area but it's only 5 ringit in a grab to Chulia St and some of the eateries across the street from the hotel and massage shops are far better than the tourist areas, so I thought it was a great location. The staff I have to say are an absolute credit to the company, they were very helpful, friendly, patient and assured and were accommodating with a few of my non-standard requests, I will stay here for sure when I come back to Penang
Response from Property: Thank you so much for your wonderful review! We’re delighted to hear that you found your room clean, spacious, and peaceful, and that you enjoyed our refreshing pool after a day of sightseeing.We’re also glad that you appreciated our location and found it convenient for accessing nearby eateries, massage shops, and quick rides to the main tourist areas. Most of all, we truly appreciate your kind words about our team. We’re proud that our staff were helpful, friendly, patient, and accommodating to your requests.Your feedback means a lot to us, and we look forward to welcoming you back to Travelodge Georgetown on your next visit!Warm regards,Travelodge Georgetown
kitorkid
Superior Twin
Stayed in Dec 2025
Family
5 review
10/10
Outstanding
Posted on Jan 20, 2026
Great and friendly staffs
Good loaction for food hunter
You can walk to New Lane to have all the local food there
Response from Property: Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our friendly staff and convenient location, perfect for food hunters. It’s great that you were able to explore New Lane and enjoy the local food. We look forward to welcoming you back to Travelodge Georgetown soon!Warm regards,Travelodge Georgetown
Anonymous User
Superior Queen
Stayed in Dec 2025
Couple
3 review
10/10
Outstanding
Posted on Jan 5, 2026
Convenient location, surrounded by many local food stalls. Walking distance to new lane food stalls and HAHA Gelato. There are convenient stores and Watson nearby too. Limited parking space in front of the hotel lobby and back side.
Room has enough space to keep luggage and personal belongings. Overall not a bad choice. Will come again next time.
Response from Property: hank you for your wonderful feedback! We’re glad you enjoyed our convenient location with many local food options within walking distance, including New Lane food stalls and nearby conveniences like stores and Watsons. We also appreciate your comments about parking and room space, your insights help us improve.We’re happy to hear you had a pleasant overall experience and look forward to welcoming you back to Travelodge Georgetown next time!Warm regards,Travelodge Georgetown
Bintoni Pandean
Superior Twin
Stayed in Nov 2025
Solo traveler
1 review
9.0/10
Great
Posted on Dec 29, 2025
Hotel is located in the centre with a lot of happenings from food and shopping, room is very spacious and the facility is excellent
Response from Property: Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed our central location with plenty of food and shopping options nearby, and that your room was spacious and our facilities met your expectations. We truly appreciate your kind words and look forward to welcoming you back to Travelodge Georgetown on your next visit! 😊Warm regards,Travelodge Georgetown
katty Love Travel
Friends and Family 1 Queen bed and 1 Single Bed
Stayed in Nov 2025
Family
61 review
8.5/10
Very good
Posted on Jan 5, 2026
Second time stay here overall nice service and location was nice , surrounded by food and walkable to the shopping mall.
Response from Property: Thank you for choosing to stay with us again! We’re delighted to hear that you enjoyed our service and convenient location, with lots of great food options and easy walking access to the shopping mall. Your continued support means a lot to us, and we look forward to welcoming you back to Travelodge Georgetown on your next visit!Warm regards,Travelodge Georgetown
Guest User
Superior Queen
Stayed in Jan 2026
Solo traveler
14 review
6.5/10
Posted on Feb 6, 2026
Everything was good, and the room had all the necessary amenities!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your recent stay experience with us.As our valued guest, we appreciate your feedback and delighted to hear that you had an enjoyable stay with us. Your feedback is integral to us as we continuously strive to meet guests’ needs and expectations.We appreciate the time you took to share your feedback and we look forward to serving you again soonRegards,Jonathan ChengOperation Manager
Anonymous User
Superior Queen
Stayed in Dec 2025
Couple
5 review
10/10
Outstanding
Posted on Feb 5, 2026
Good stay and comfortable rooms. Convenient location and near eateries.
Guest User
Superior Twin
Stayed in Oct 2025
Traveling with friends
5 review
8.5/10
Very good
Posted on Nov 25, 2025
nice and convenient hotel for everyone, plenty of restaurants around the hotel, local steet foods, all delicious. it cost MYR20 for Grab drives from hotel to airport.
Response from Property: Thank you for your wonderful review! We’re glad you found Travelodge Georgetown nice and convenient, and enjoyed the variety of nearby restaurants and delicious local street food. It’s great to hear that transportation to the airport was also easy and affordable. We look forward to welcoming you back on your next visit!