Emerald Hotel

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1 room, 2 adults, 0 children

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Emerald Hotel

Name: Emerald Hotel
Address: 13 Gladstone Road, Gisborne, 4010, New Zealand, 13 Gladstone Road, Gisborne, 4010, New Zealand
Price range: From AED 321
Rating: 3.9

13 Gladstone Road, Gisborne, 4010, New Zealand

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Highlights

Ideal location

Lots to do

Free parking

Amenities

Outdoor swimming pool

Surfing

Fitness Room

Private parkingFree

Luggage Storage

Meeting Room

Wi-Fi in Public AreasFree

Fax/Copying Service

All amenities

Property Description

7.8/10

Good

The room is clean and spacious. My colleagues and I are very satisfied.

All 101 reviews

Surroundings

Airport: Gisborne Airport

(5.0km)

Landmarks: Wi Pere Monument

(150m)

Landmarks: Equippers Church Gisborne

(230m)

Landmarks: Crazy Caterpillars

(270m)

Landmarks: Gisborne Rose Garden

(280m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Executive Suite With River View

2 Single bed or 1 King bed

Non-smoking

Air conditioning

Private bathroom

River view

Room Details

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Executive Suite with Pool View

2 Single bed or 1 King bed

Non-smoking

Air conditioning

Private bathroom

Towels

Room Details

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Junior Suite

1 King bed

Non-smoking

Air conditioning

Private bathroom

Towels

Daily housekeeping

Room Details

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Executive Apartment

2 Single bed

Non-smoking

Air conditioning

Private bathroom

Towels

Room Details

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Standard King Suite

1 King bed

Non-smoking

Air conditioning

Private bathroom

City view

Towels

Room Details

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Guest Reviews

7.8/10

Good

101 reviews

Cleanliness7.8
Amenities7.8
Location7.8
Service7.8

Average for similar properties in Gisborne

Most Mentioned

Review summary

Room Size and Comfort: Guests frequently mentioned the spaciousness of the rooms, which often came with comfortable beds and large bathrooms. This aspect of the hotel seemed to provide a satisfactory environment for relaxation and rest.(based on 1 review)

_‍W‍e‍C‍h‍a‍t‍2‍6‍6‍3‍6‍1‍*‍*‍*‍*

April 7, 2024

房間乾淨寬敞，我和同事都是非常滿意的

Translate

M‍a‍r‍k

August 29, 2025

When I first walked in I was greeted by a young lady who was fantastic at checking me in friendly and helpful. Got to my room and it went downhill from there. Jug didn’t work air conditioning rattled wasn’t circulating the air that well and flat battery in the tv remote( only had 1 replacement battery at reception).Had a look at the air con and the filter was full of lint. No restaurant and the pool look fantastic but was closed and when I had a look from 2nd story looked like it had a small truck load of sand in it. Lesson learnt to read the reviews before you book

R‍o‍b‍y‍n

August 25, 2025

We have stayed at the Emerald Inn many times in the past. It is well placed in the city and close to amentities. The last time about 18 months ago the kitchen wasn’t functioning so no on site breakfast. It still,isn’t function and awaiting repairs. The central pool area, usually very attractive was abandoned - filthy pool, brown muddy water and pool cleaning gear abandoned in the pool. Our roo had only one cup, no teaspoons, only the end of a toilet roll, our room was miles from lifts, etc cobweb on window, room only had the bed covers pulled up by room service but no dishes done bins emptied etc. young man on reception was useless. Also no phone to phone reception for more loo paper and another cup etc so had to do the long trek down to request these. What’s going on? Are they going out of business or just a need a new manager.

C‍a‍t‍h‍e‍r‍i‍n‍e

August 23, 2025

A convenient hotel in the centre of Gisborne, and the river view suites have nice views over the river. Rooms are nice and spacious with balconies and were OK, but the property has a tired feel about it. Was disappointed that the bathroom hadn't been cleaned properly (makeup and sticky residue in the sink and on the bathroom counter). Bed uncomfortable (two singles pushed together with insufficient topper). The staff were lovely though and very pleasant to deal with. (Gave a great recommendation for the 'Just Thai' restaurant around the corner - one of the best Thai meals I've had).

C‍h‍r‍i‍s

August 17, 2025

The Emerald has deteriorated significantly in recent years. Great staff but other than that the place is a dump.

R‍o‍b‍b‍i‍e

August 11, 2025

Bed was comfortable, big rooms but hotel is very rundown and parking is very limited and tight to get around in the parking building.

K‍a‍t‍h‍e‍r‍i‍n‍e

August 11, 2025

Enjoyed the river views. The room was warm even without the heatpump on. Liked that it was central to restaurants and shops. Carparking safe. Only downfall was a smelly odour in the room, heatpump outdoor unit noisy, loud thumps from other rooms and neighbours can easily look into your room from their balcony.

O‍r‍i‍n‍i

August 11, 2025

The place was dirty, my room had a faulty light that couldn't be fixed until the sunday I was checking out, the place overall had a eerie feel and reception was never there. terrible facilitties.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 14:00

Check-out: 07:00–10:00

Front desk hours: [Mon-Sun]08:00–20:00

The property will provide check-in details after booking

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of NZD 150.00 (approx. AED 316.10) is charged.

Deposit Payment MethodsThis property accepts cash

Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Number of Rooms: 46

Phone:+64-68688055

A stay at Emerald Hotel places you in the heart of Gisborne, steps from Te Tauihu Turanga Whakamana and 4 minutes by foot from Longbush Wines. This luxury hotel is 0.3 mi (0.5 km) from Gisborne Harbour and 0.4 mi (0.6 km) from Gisborne Wine Centre.

Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace.

Featured amenities include a business center, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Stay in one of 49 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Emerald Hotel?

The cancellation policy for Emerald Hotel varies depending on the type of room and booking conditions.

How much does it cost at Emerald Hotel?

Prices at Emerald Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What are Emerald Hotel nearby landmarks?

Nearby attractions to Emerald Hotel include Wi Pere Monument, only 150m from your search (straight-line distance) away.

Does Emerald Hotel provide a pool?

Yes, Emerald Hotel has a swimming pool for guests.

Does Emerald Hotel have breakfast?

No, Emerald Hotel doesn't provide breakfast.

What are check-in & check-out time at Emerald Hotel?

Check-in at Emerald Hotel starts from 14:00, and the standard check-out time is by 10:00.

Are pets welcome at Emerald Hotel?

No, pets are not welcome at Emerald Hotel.

About This Property

Nearest Airport	Gisborne Airport
Distance to Airport	4.98KM
Average Price From	AED464
Hotel Star Rating	4