Splendido Resort Apartments
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Mermaid Beach

Splendido Resort Apartments

Health Protected
2341 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
Show on Map
With a stay at Splendido Resort Apartments in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of The Star Gold Coast and Pacific Fair Shopping Centre. This upscale aparthotel is 3.9 mi (6.2 km) from Cavill Avenue and 3.7 mi (6 km) from Surfers Paradise Beach.Show More
We Price Match
hotel overview picture
3.9/5Good·Cleanliness: 3.9
All 43 Reviews
Amenities
Outdoor Swimming PoolSpaPrivate ParkingFreeWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Gold Coast Airport
(15.4km)
Train: Robina
(8.6km)
Train: Varsity Lakes Train Station
(8.9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Two-Bedroom Apartment
13

Two-Bedroom Apartment

2 Single bed and 1 Queen bed
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
One-Bedroom Apartment
16

One-Bedroom Apartment

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability

Guest Reviews(43)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Anonymous User
January 29, 2023
The apartments are very close to the beach, but a bit of a distance if you go to the city center or Surfers Paradise. Let's talk about the check-in experience. As soon as you enter the door, you can see that the facilities in the room are extremely old and do not match the pictures. The room has a musty smell but is acceptable, and the hygiene is also poor. The kitchen utensils were barely usable and the pans had their coating peeled off. The most frightening thing was that when I lifted the quilt, I could see a little spider crawling. I was so scared that I quickly contacted the platform customer service to give me feedback and wanted to cancel the reservation for the night after tomorrow. It's a pity that the hotel refused to cancel and could only continue to stay... I am really grateful to Ctrip's customer service, who patiently helped me communicate, although I failed to check out. The most puzzling thing is that the hotel specifically contacted me and promised to clean the room for me, and then when I returned to the room at night, there was no trace of cleaning, and the bed sheets were not changed for me. How can this kind of service operate the apartment normally! All in all, an unpleasant stay experience
Original TextTranslation provided by Google
Jack
December 20, 2023
The location is fine, but the roadworks outside were noisy throughout the night and inconvenient in the day. The place needs some TLC as well.. the couch felt like it had fallen apart with lumps and dips across it. Missing aircon remotes, scuffs all over walls, marks on carpets etc.. it was safe and it was fine, but honestly a fair bit below my expectations. We got the unit at a sale price, and we figured that was some stroke of luck on our part, but really that sale price should probably be the normal price given it's condition.
Angela
December 18, 2023
Beds and couches very worn and not fit for purpose. Apartment requires attention- scuffed walls. Limited kitchen items. Shower clean and hot.Excellent location to beautiful patrolled beaches and restaurants. Beautiful walking along beaches.
Wilmer
December 6, 2023
It was incredible, the apartments were super large and comfortable, first-class cuisine and the attention was incredible, it felt like home, I would always recommend it. We will be back soon.
Toni
December 18, 2023
A very nice 2 bedroom apartment, spacious, comfortable, close to beach, great swimming pool.
Tommas
September 17, 2023
Nice Area, Nice guy running the show, helpful and easy to contact. Had a little problem with our room and it was sorted with efficiency and swiftness. Got a new nicer room which was nice too. Little bit dated and run down but overall 7/10
Sophie
September 12, 2023
The apartment we stayed in was lovely ! Spacious and homely - definitely will stay there again
Justine
August 11, 2023
I’ll start by saying that I gave the manager an opportunity to respond to my complaint but got no reply The state of the apartment was very poor and although these aren’t brand new apartments, there is no excuse for the level of cleanliness. The sheets were stained, blankets dirty, walls grubby with dried liquid dripping down but the bathroom was the worst I’ve ever seen in apartment or room that I’ve paid to stay in. Disgusting is an understatement. I felt like I needed to wear shoes in the shower and there was built up dirt and grime in the floors and around the frames. Mould on the walls too. Zero customer service. No communication before the day of check in and when I called the number off the website, it was answered by a man who just said ‘hello’. I thought I had called the wrong number, this was very unprofessional. It was disappointing that although there was a few Coffee and tea satchel’s there was no milk, even a small longlife milk. There was also only 1 toilet roll, no spares and no tissues. With no one in reception, these things should be considered and spares available in the room. There is a sign on the fridge that basically says you must clean the apartment before leaving or you will be charged a fee. Height of rudeness given the state the apartment was presented! Spend an extra $20 per night for somewhere better, heaps more options in the area!
Tracey
September 17, 2023
Close to the beach and shops, well kept clean and tidy, east access and secure parking

Property Policies

Check-in and Check-out Times
Check-in: 14:00–17:00
Check-out: 09:00–10:00

Front desk hours: [Mon-Fri]09:00–17:00, [Sat-Sun]09:00–12:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 3 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding crib: AU$ 30.00 per person per stay
Children 3 years old and over
AU$ 60.00 per person per night

Breakfast
Breakfast not provided.

Show More

Health Protected

Cleanliness
  • 3.9/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 20
With a stay at Splendido Resort Apartments in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of The Star Gold Coast and Pacific Fair Shopping Centre. This upscale aparthotel is 3.9 mi (6.2 km) from Cavill Avenue and 3.7 mi (6 km) from Surfers Paradise Beach.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 11 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request.

Services & Amenities

Outdoor Swimming Pool
Show More

Frequently Asked Questions

How much does it cost to stay at Splendido Resort Apartments?

Prices at Splendido Resort Apartments are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Splendido Resort Apartments?

The closest airport is Gold Coast Airport. It is 15.38km from the hotel and approximately a 26minutes journey by taxi.

What are the check-in and check-out times at Splendido Resort Apartments?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does Splendido Resort Apartments provide airport transfer services?

No, the Splendido Resort Apartments doesn't provide airport transfer services.

What amenities and services does Splendido Resort Apartments have?

Splendido Resort Apartments has the following amenities and services: Outdoor Swimming Pool, Spa, Parking.

Does Splendido Resort Apartments have a swimming pool?

Yes, Splendido Resort Apartments has a pool. Pool type: Outdoor Swimming Pool.

Does Splendido Resort Apartments have fitness amenities?

No, Splendido Resort Apartments doesn't have fitness amenities.

Does Splendido Resort Apartments provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Splendido Resort Apartments have non-smoking rooms?

Yes, Splendido Resort Apartments has non-smoking rooms. Please view the hotel listing for details.

Does Splendido Resort Apartments provide breakfast?

No, Splendido Resort Apartments doesn't provide breakfast.

About This Property

Nearest AirportGold Coast Airport
Distance to Airport15.38KM
Nearest Train StationRobina Train Station
Distance to Train Station8.61KM
Average Price FromAUD294
Hotel Star Rating4