We booked and stayed for three nights. The room was nice enough and clean, with a wet room and western toilet. Breakfast was good, and served on time. The terrace was lovely and the views were beautiful. We had booked this hotel specifically because the description said they had laundry services and free self-parking on-site. However, there was no laundry on site and washing was sent elsewhere at an inflated price. That was disappointing and inconvenient as we were on the last part of our trip and needed clean clothes. The hotel itself was only accessible on foot and the parking was a public space nearby. When we arrived, another guest had experienced the same frustration as us, trying to find the hotel and the parking. When she expressed her difficulties the person at reception gave a very rude and unhelpful response. He then told her there was a public parking area nearby, (which was full), and she should park in front of the other cars and leave her number in the window so if she blocks anyone in and they need to get out, they can contact her. I don’t see how this useful if you’re on a horse trek or balloon somewhere far away. His attitude also made me want to cancel our stay and find another hotel but it was non-refundable. People come on holiday to relax and regenerate from the stresses of our lives, and this behaviour can ruin our experience. All the rest of the staff were friendly, polite and helpful. There were plenty of restaurants and tour operators nearby.