Premier Inn Gravesend Central

No issues with room, parking or location, I had received an email regarding refurbishment so the building works at the approach were expected. We didn't eat at the hotel so cannot comment on this. My biggest issue is Premier charging different rates for the same room, the second night was more expensive but it was the same room and actually cost the hotel less as we didn't ask for any cleaning services, top up of coffee, clean bedding towels etc. I appreciate that the room charges were clear when we booked but still very annoying.

Lovely reception greeting by Kate. Room are clean however needs abit more attention to cleaning in the bathroom. Overall stay was good.

We stayed at this hotel last week for approx 9 nights as we had a wedding, the whole of the hotel was more or less booked by my family members therefore I speak on behalf of them all, after a minor hiccup with my room booking, the staff went above and beyond to make us feel welcome. They were exceptional in their services, very accommodating and ensured our stay was comfortable and enjoyable. We truly appreciated their professionalism and warm hospitality. All staff were great but a special mention to Clo who gave us a 5* service, thank you so much and look forward to staying again in the foreseeable future!

Entry to the Inn is via a derelict abandoned old Beef eater restaurant that Premier closed. The staff were good/excellent Still no EV charge points No AC in the bedrooms, electric table fans supplied no good enough. New 'SALON' feature, is a joke. only able to provide microwave food from a limited menu. Small selection of bottled beer. only No atmosphere WHO in Premier decided to remove the working beefeaters???? When selecting premier inn, you need to ensure there is a decent eatery close by. The salon is very good for breakfast, but then can't go wrong here can you! I always stayed at premier inn, but no more, will look for better places even consider Travel lodge.....

Premier Inn in my mind has gone down in my expectation as a quality accommodation. They have gone to below that of Travel Lodge. I have always used Premier for their quality. But, NO MORE. 1. lack of power points for EV 2. No AC in bedrooms. (portable table fans are NOT sufficient) 3. Removal of the old Beefeater restaurants, lack of choice now using microwave food. 4. No atmosphere in the new Salon, limited bottle beer only. 5. Beware, if you decide to use Premier, select one that is near a local eatery if you want decent food. (NB: no issue with breakfast service)