Premier Inn Northampton Bedford Rd/A428

They hardly clean the bathrooms - there was a terrible stench coming out of the bathtub drain and the actual bathtub was also dirty and the manager on duty was not fazed when she was informed about this. The very worst experience :(

The pub next door where the breakfast is served is scruffy, smelly and despite trying various options on the cooked breakfast menu (including beans on toast) I failed to find anything edible This time I went for the continental option so had cereal coffee and toast, the coffee was awful and the bread was rock hard even befote it went in the toaster. This is a shame as there are few options locally for food. Their evening meals are no better unfortunately

I had a fantastic stay! the rooms were spotless, warm and very comfortable. The staff were incredibly welcoming, especially the lady at the reception. I would highly recommend this hotel for anyone visiting Northampton for a night or two.

A nice restful hotel that came up to expectation. Whilst the Hungry Horse restaurant was OK for the evening meal the breakfast did disappoint. For price asked for the breakfast I would have expected a, little bit more quality. However it didn't detract to much from the stay. 🤓

This hotel is tired. Definitely not up to usual Premier Inn standard (I’ve stayed in many). Room smelt musty. Poor heating system which “beeps” every few minutes. Depressing reception area. But the absolute WORST part was the affiliated “restaurant” across the car park which I am shocked that Premier Inn continues this affiliation. It was disgusting. Walked into filth. Although quiet (one couple and a table of 4), all the empty tables were full of dirty plates and glasses and the staff were not even bothering to clean up. The carpeted floors were literally covered in food. Chips and other large amounts of food debris smeared into carpets. Staff had their own table where they seemed to just sit around chatting at and on their phones. The person who I assume was the manager was lounging there with his shirt unbuttoned almost to his navel chatting and joking with the staff - it is without doubt the most unprofessional behaviour I have ever seen in any restaurant/pub/cafe. Every surface sticky. Paint peeling off the walls. And that was in the public space - I hate to imagine the state of their kitchens. I could go on, but this gives the gist of it. Premier Inn are letting themselves down by having anything to do with this dodgy establishment.

Hotel was amazing, friendly staff and was happy to help with bags and things to the room, but after a long drive I just wanted to rest, The room was very nice and tidy, what you would expect from a hotel room, the bed being very comfortable Sadly breakfast let this down. Paying for it via my book in. And to be told the coffee machines was not on and they had no coffee only tea to drink, and parts of the things I wanted on my breakfast was not available, it was not a full English!! The continental side of things was very much a let down for people paying for that, Breakfast came out ok other than the bacon being jet black on one side and only tapped on the other for cooking, This was the let down for me knowing I’ll be driving most of the day and a good breakfast would have stopped the need to stop on motorway to get food.