Hotel St Leonards

Good shower, clean, however slightly far from train station. Near to RNSH.

Good hotel

On the website it said parking available, upon arrival told that there is only parking available to certain rooms and that it first in best dressed.

The hot water in my shower didn’t work, so after already being there one night and most of the next day and and 3 times of advising the staff, my partner, our 5 year old and myself then had to shower in another room just so we could go out for dinner. There is only 10 parking spots for a facility that has 35 rooms, I think that is ridiculous and the back parking is extremely small and difficult to park in. It is very limited in what’s available kitchenette wise

the smallest and cramp place i ever stayed. there is hygiene issues with insect crawling inside the room. building was in thin timber structure and the shower was drippings with limited water pressure.

When I sat on the bed I thought it was going to tip over. It would be a good idea to have ice cube trays in the fridge. The top surfaces were clean but the bottom of chair and other furniture were very dusty.

The hotel was okay, pretty basic, more of a motel style and doesn’t live up to the claims it makes. My main concern was that the main door to the hotel was left open early during the morning and late at night - I’m actually not sure if it ever closed. Meaning that anyone from the streets could access inside the hotel. Especially as the receptionists were often not in the little shed - plus how would they ever know? The rooms are locked using a standard key making me feel super unsafe, resulting in me putting furniture against the wall overnight and also taking most personal belongings out with me during the day. The rooms were okay but quite outdated, a lot of the furniture was actually broken and the toilet struggled to flush. The fan was also super noisy and the floorboards creaked everytime you took a step. Definitely not newly renovated as it states, or at least in my room. It also states that the rooms are soundproof - can DEFINITELY confirm that they are not and you can hear every phone call, conversation and other unpleasant things from other people’s rooms. Definitely kept me awake most nights. The breakfast was standard and good especially for a quick snack in the morning, and I was happy that the room came with a kettle and fridge. But was a shame that there was no cutlery. Overall, my stay was bearable but I wouldn’t come back nor would I recommend to my friends.

Our room was in the smaller building behind the main building, up narrow, unclean stairs. On the inside of the door to the room the lock, the door chain and door closer were all coming away from the door - secutity was a joke. The carpet was threadbare and filthy. One of the bathroom walls had 3 holes in it, 2 were partially filled. The soap which the previous guests had used was left in the bathroom, and the towels they had used and hung in the closet to dry, because there was nowhere else to hang them, were still there. The curtain was coming off its rails. Parking in the hotel's garage was an extremely tight fit. This was a very dissapointing experience, particularly as the hotel was advertised as recently renovated and cleanliness was so poor.