Ramada By Wyndham Diplomat Canberra

I stayed for two nights. On the morning of the second day, I placed all the used towels on the edge of the bathtub, expecting them to be replaced. I was quite surprised to return that evening and find the same used towels hung back on the shelves, with no fresh towels provided. Having travelled to many countries, I assumed it was common practice that towels placed together after use would be replaced. I was not convinced by the explanation that only towels left on the floor would be changed. While the staff were generally friendly and helpful, the housekeeping service was disappointing. The hotel is not new, and combined with the substandard housekeeping, it made it difficult to feel that the room was truly clean.

Friendly staff. Convenient location

Very close to train station but not city centre. WIFI signal is strong in public area but not in room.

Very quiet place. Easy and free parking. coffee machine looks good but can not use. Good price.

My stay at Ramada Canberra was quite disappointing. The hotel feels very old and badly in need of renovation. The rooms look outdated, and the bathrooms in particular are extremely old. The biggest issue was the constant noise at night. The toilets and plumbing were very noisy due to the centralised flush system, which made loud sounds throughout the night. Even though no one was using the toilet (or even randomly), it caused disruptive noise that made it very difficult to sleep. Even the air conditioner made loud noises randomly. For a hotel under the Ramada brand, this was not the level of comfort or quality I expected. Unfortunately, I would not stay here again.