Name: UNA HOTELS Ala Venezia-Adults 16
Address: Venice, Italy
Rating: 8.7

Italy

Milan

Rome

Venice

Florence

Bologna

Pero

Spa and swimming pool gym are available but quite small, massage center is totally closed

Hotel is new and clean. Location of the hotel is very near supermarkets and many restaurants. Breakfast is affordable and decent. Service is better than most european hotels.

The location of the hotel is quite good. You can either take the metro or walk to the city centre within reasonable time. Walking takes 30 min and taking metro takes 10-15 min. The staff is so friendly and the room is spacious and clean. Highly recommended.

The mattresses are so comfortable! The location’s great (a supermarket is right across the street). The food is decent. The staff are very friendly. It’s totally worth the cost.

The hotel is just in the heart of the city, very close to Milano Cathedral, shopping area and restaurants. You can walk everywhere. Metro station is just around the corner and also so close to Cadorna Station. People at the reception and hotel  are very friendly and helpful. I and my son felt very comfortable to stay. Only negative thing was lack of still water in the room. You need to ask for the still water every day. However, the hotel would be my first choice when I visit Milano again.

Considering that our stay was in the summer (from July 17 to July 20), my wife and I were settled in a room in which the air conditioner did not work, as a result we had to move to another hotel of the same chain, all this happened at night. The problem could not be solved here and now. Everything was fixed the next day. They can’t provide a fumigator (and this is in a 4 star hotel - laughter and nothing more!), despite the fact that there are a lot of mosquitoes! Also, of course, you need to put the rooms in order, everything is quite ushatannaya.

There are MRT and tram stations near the hotel, which is quite convenient. It takes about 10 minutes to get to the city. The room is large but lacks maintenance. The breakfast selection is ok, and the breakfast room has been renovated.

The family suite was quite spacious, more than enough for three people. However, the only mirror was in the bathroom; there were absolutely no mirrors in the living room or bedroom, which was very inconvenient. The front desk staff were a mixed bag; some were very slow to respond and seemed to struggle with even simple requests or processing bookings, which led to significant delays. However, one slim, middle-aged male staff member was excellent – he was very sharp, recommended a restaurant, and even helped us call a taxi.

The hotel is located near the train station, making subway access quite convenient. However, we witnessed some fights on the street at night, making it feel unsafe to go out after 10 PM. There's a restaurant near the hotel called Kuanzhai Xiangzi. Their Sichuan cuisine is very authentic, the beef noodles are incredibly delicious, and their stir-fried dishes are also tasty.

Great location, 10-15 min walk from Central station and easy to walk even with a suitcase. Perfect choice if you're looking for somewhere near but quieter and safer than train station. Multiple bus stops nearby to get to tourist spots. Beautiful rooms and lobby with Roman touch. Very helpful staff.

The room is quite big. Because it is in the interior, it is very quiet. The bedding is OK, but the pillow is not very comfortable, too low. The service response is also good. It is located in the Trastervere district, which is more lively. The church next to it is also very historical. It is very clean. The scenic spot can be reached by walking. Some places that are a little further away can be taken by taxi. In short, it is OK.

I like it very much. The check-in experience is very good and the service is very warm! It is very close to the Spanish Steps. From here, you can take a simple walk in the city center, and then go back to the hotel to get your luggage to the train station. The hotel helps to call a taxi, which is metered.

The hotel prepared champagne and desserts for our honeymoon, and also gave us a corner house facing the canal, which was very beautiful!
The room is very fancy and provides slippers, toothbrushes and other essentials. The bed is a bit soft and my back hurts when I sleep on it. The quilt is thin and the air conditioner is slightly cold (it seems like this in European hotels). But the entire room and hotel were quiet and we were never woken up.
The room is a little tilted, I don't know if it's because of its long history.
The disadvantage is that the bathroom is too small. My husband is quite big and it is very painful to take a bath in it. The hygiene needs to be improved. The shower head in the bathroom is very dirty and there is a thin layer of dust on the surface of the bedside table.
The attitude at the front desk is very good, very warm and polite, and you can store your luggage for free. The hotel is located in a quiet location. It is about a 5-minute walk from the nearest water bus station. You only need to cross a small bridge, and you can carry your luggage everywhere else.
There is a restaurant on the main street next to the hotel that has a Chinese menu. The taste and price are good, and it is highly recommended!
But in short, the hotel gave us a very good experience. We love Venice very much, so we added two more days to our itinerary. It is worth experiencing this city. We hope to come back next time~

The hotel is located near residential areas, relatively quiet, and convenient for transportation. It is 7-8 minutes away from Mestre train station and 4 minutes away from the bus station. There is a supermarket nearby, and the staff are friendly and polite.
The room is clean and tidy

I do appreciated that the hotel upgraded my room. It’s such a big, clean, quiet, and luxury room. It’s also close to the river sothat you can see the river view directly. The location is so good, you can you go anywhere by feet or by public boat. The gentle man any beautiful mrs at front desk are so…o kind, nice, patient, and friendly. They will show you all around the Venice through the map. The breakfast is also. A beautiful girl, she can say a little Chinese. I do recommend this hotel! Nothing bad.

Arrived in Venice, it is quite a long walk from the train station. As per the picture, I thought the hotel was located on the lovely water front however that’s incorrect, the entrance is around the back, the bedrooms windows were boarded with no view. The first night the fire alarm went off, in a panic we leave the room as per other people to be asked “ where are you all going”? The fire alarm had been going off for 20minutes at midnight. We asked reception in the morning for then to just laugh it off and say false alarm. I main reason for staying in hotels is to have a good night sleep. Breakfast was good. Room is extremely outdated and nothing like the pictures. Two single beds pushed together. Small room. The hotel looked like it was going under renovation.

Gruppo UNA

Columbus

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