Hotel Indigo GUANGZHOU HAIXINSHA by IHG

Location: Right by the Canton Tower, the surroundings are very quiet and comfortable. You can even go for a stroll in the evening, making it super convenient for a leisure trip. Service: The front desk staff, Wendy, was incredibly sweet and attentive. She really added to our positive experience, even offering a complimentary room upgrade. Amenities: The room had a lovely Lingnan architectural style, and the bathroom was quite spacious. Everything was very quiet.

First off, the location is truly excellent. It's right next to the Haixinsha concert venue, offering a quiet retreat in a bustling area, with a fantastic view of the Canton Tower. Getting around is super convenient. Secondly, the room – we stayed on the first floor with a small garden (it was the rainy season, so it was a bit dirty, but the front desk kindly offered to clean it again). The size was decent, but the ceiling was a bit low, making it feel slightly cramped. However, the facilities and amenities were all top-notch brands. The decor and even the cups had a great design aesthetic. Finally, let's talk about hygiene and service. The guy who checked us in at the front desk provided excellent service. But the front desk staff at check-out was very mediocre. As soon as we entered the bathroom, there was a wet towel with hair on it, and there was also hair in the bathtub, clearly left by the previous guest. I called reception, and they said they'd send the duty manager. A female housekeeping supervisor came a little later, not the duty manager. When she saw the used towel, she just said, 'Oh, just this? We'll get you a new one.' I was extremely dissatisfied. There was no apology, no hint of regret, just an attitude like 'it's just a bit of hair, can't we just swap it?' After I demanded all towels be replaced, the housekeeping staff came to our room to change them and offered a sincere apology. That's when we decided to let it go, because we were so unhappy with the female housekeeping supervisor's attitude and service — it was worse than the housekeeping staff's. If it hadn't been for the housekeeping staff, I would have complained all the way. Aside from this hiccup, we appreciate the hotel staff for preparing children's amenities (like a toilet step stool and bed rail), which was very thoughtful. Overall, it was still pretty good.

The environment here is like living in a rainforest, with lush mango groves, tall banyan trees, and greenery everywhere you look. The hotel is located on Haixin Island, which is quiet and comfortable, making it perfect for a vacation. Right next to the hotel is the ferry terminal, making it very convenient for a Pearl River night cruise. You can also walk across Haixin Bridge directly to Canton Tower, enjoying the scenery along the way. The hotel itself is very modern and stylish, with a great design aesthetic, giving you a comfortable and warm feeling as soon as you step into the room.

The rooms are uniquely designed, exquisite, and clean, with complimentary snacks and gifts. It's located near Guangzhou's new landmarks, Canton Tower and Haixinsha, and the service is attentive. There are also great Guangzhou and Japanese restaurants nearby.

Great location! It's really convenient for visiting Canton Tower – you can see it right from your room. Pearl River night cruise is also close by, and it's only about 200 meters back to the hotel from the pier after you disembark. The breakfast was excellent, my baby loved the shrimp dumplings! The noodle toppings were also a nice touch. The only downside might be the lack of a kids' play area, but the infinity pool is a good alternative.

The location is excellent, right in the city center but still quiet. However, the ground-floor garden room we stayed in was damp, had a musty smell, and there were mosquitoes. Plus, the air conditioning and dehumidifier were quite noisy at night. Service was generally mediocre. The staff at the breakfast buffet seemed like they were all new hires. The room itself was clean, though. Overall, for this price point, there are definitely many better options out there.

The room was clean and well-equipped with modern facilities, and I could even see the Canton Tower. Breakfast was served until 11:30 AM. For Zhujiang New Town, this hotel offers great value for money. Overall, I was very satisfied, except for the shuttle service. Not only was the shuttle slow to respond, but the parking staff saw us getting off and completely ignored us, which was utterly frustrating. Aside from the shuttle issue, the hotel itself was almost perfect.

This hotel is located in Haixinsha Asian Games Park, making it very convenient for getting around. It's super close to the APM Line A subway exit. The room was quiet and comfortable, and the service was excellent. The breakfast restaurant was also good, and the view from the window balcony was absolutely stunning. Highly recommend!

Facilities: Up to Indigo's usual standards, with a great ambiance online. Cleanliness: Both the hotel and room were very clean. Environment: Located on Ersha Island, it's a rare find – quiet yet close to the city buzz. Service: They arranged for the hotel car to pick us up and drop us off every time we went out, which was very thoughtful.