Jiyue Hotel

Jiyue Hotel Reviews

Jiyue Hotel

shuimengsiroad34number1ridgepole, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
Jiyue Hotel
Jiyue HotelJiyue HotelJiyue Hotel
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Guest Reviews of Jiyue Hotel

9.2/10
Very Good
722 review
Verified reviews
Location9.2
Amenities9.1
Service9.3
Cleanliness9.2
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All reviews(722)
Positive reviews(683)
Reviews with photos/video(235)
Classy environment(61)
Friendly front desk staff(46)
Easy to get around(37)
Convenient parking(32)
Close to metro(18)
Perfect for business trips(14)
Stayed multiple times(9)
Excellent TV(3)
Negative reviews(39)
Anonymous User
Boutique Queen Room
Stayed in Sep 2025
Business traveler
6 review
4.5/10
Posted on Oct 27, 2025
Not smoke free as advertised. No rooms were non-smoking rooms and smell and tar was everywhere in the walls.
Response from Property: 尊敬的客人您好！不好意思，給您帶來不好的入住體驗。酒店內有部分房間是無煙房，您這邊如果要求入住無窗房，入住時可以和前台説明，我們將盡力為您安排。如果您對入住房間有任何不滿意，可以聯繫我們進行換房。感謝您提出來的意見，祝您生活愉快！
Guest User
Elegant Cozy Room (2 Beds)
Stayed in Sep 2025
Family
4 review
8.5/10
Very Good
Posted on Nov 5, 2025
It's quite some way to the nearest MRT station so we mostly took the bus to and from the hotel. There's one stop right in front of the hotel. The surroundings are quiet. The room itself is spacious. Has a huge TV and big open wardrobe to hang clothes and put our luggage. Our room did not have a window but it didn't feel closed in. Wish the lighting was brighter though, especially in the bathroom. The front desk is courteous and helpful. Corridors do smell of smoke a little. There's a massage place on the second floor with discounts for hotel guests. We got a good 'tui na' service there. Overall a pleasant stay.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝生活愉快
Guest User
Elegant Cozy Room (Double Bed)
Stayed in Jun 2025
Couple
6 review
10/10
Outstanding
Posted on Sep 17, 2025
Hotel manager Suyi is very customer centric and ensure customers are well taken care of
Response from Property: 尊敬的賓客：您好！感謝您選擇吉悦酒店，再多的廣告，不如大家口口相傳，我們重視每一個客人的切身感受，衹要您來到酒店，就是我們的貴客，我們願意盡最大的努力，給您帶來最好的住宿體驗，期待您的再次光臨。祝：一切順利！
Anonymous User
Elegant Cozy Room (2 Beds)
Stayed in Oct 2024
Business traveler
3 review
10/10
Outstanding
Posted on Nov 29, 2024
nice！n
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝生活愉快
Bethany Ku
Elegant Cozy Room (2 Beds)
Stayed in May 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Jun 30, 2025
A working trip with My partner and we’ll stay
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝生活愉快
Tie Yu
Elegant Cozy Room (Double Bed)
Stayed in Dec 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Jan 10, 2025
Friendly staff, handy location, clean room, good service , highly recommended
Response from Property: Dear guest: Hello, thank you for your five-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Jiyue will be the warmest and most unique one in your memory! Come back to Jiyue often, and I wish you: well!
Sase
Elegant Cozy Room (2 Beds)
Stayed in Feb 2024
Business traveler
3 review
5.0/10
Posted on Mar 14, 2024
No hot water this time but they refunded back 100 yuan per day. But also the air condition was broken only hot wind came out. They moved us to the smaller size with the window to open and get the air. Also i asked them to clean up every times before i went out but no-one came to clean my room at all. Very disappointed this times.
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience. We are sorry for the bad experience you had during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better service. Please believe that we want to do more for our guests. Looking forward to your participation! We welcome you to stay again!
JuanLara
Boutique Queen Room
Stayed in Sep 2023
Business traveler
45 review
10/10
Outstanding
Posted on Nov 13, 2023
the hotel staff are very kind, they don't speak English but they can help in the needs of guests. Excellent service. Very recommended.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different housing experience to each guest. Seeing your satisfaction and affirmation, we are really happy. We are very touched and we will continue to work hard to prepare you to come back at any time.
Sander vd L
Boutique Queen Room
Stayed in Aug 2023
Couple
6 review
9.5/10
Amazing
Posted on Sep 11, 2023
Rooms are very good and clean. Staff is very friendly, helpfull and polite. Location was perfect for us. Regretfully no breakfast available, but enough possibilities for that in the neighboorhood. I would recommend this hotel!
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Boutique Queen Room
Stayed in Jun 2023
Solo traveler
46 review
10/10
Outstanding
Posted on Jul 16, 2023
Nice and clean. Friendly staff and really strong water pressure.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Sase
Elegant Cozy Room (2 Beds)
Stayed in Aug 2023
Business traveler
3 review
6.5/10
Posted on Sep 24, 2023
Was ok but no fridge .
Response from Property: 非常感謝您選擇我們，也許這就是緣分，讓您和我們有了一場美麗的邂逅。針對您提到的房間設施設備問題，我們一定會積極的提升我們軟件服務和硬件設備。為我們的下次相遇做好充分的準備。
M517261****
Boutique Queen Room
Stayed in Jul 2023
Couple
15 review
10/10
Outstanding
Posted on Sep 8, 2023
goooood
Response from Property: 尊敬的賓客：您好，感謝您的五分點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而又温馨的回憶，希望吉悦會是您回憶裏最温馨最獨特的那個！常回吉悦看看哦，祝：安好！
Anonymous User
Elegant Cozy Room (Double Bed)
Stayed in Aug 2025
Business traveler
21 review
10/10
Outstanding
Posted on Sep 29, 2025
The hotel's front desk service was fantastic! The staff were enthusiastic and patient, answering all our questions in detail. Check-in was quick and efficient, making us feel very welcome. The environment was clean and comfortable, with complete facilities. I was very satisfied with the experience and highly recommend it!
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Jiyue Hotel. No amount of advertising can compare to word of mouth. We value every guest's personal experience. As long as you come to our hotel, you are our honored guest. We are willing to do our utmost to provide you with the best accommodation experience. We look forward to your visit again. I wish you all the best!
M506389****
Elegant Cozy Room (Double Bed)
Stayed in Sep 2025
Business traveler
9 review
10/10
Outstanding
Posted on Oct 8, 2025
Facilities: Complete Sanitation: Clean Environment: Beautiful Service: Excellent
Original textTranslated by Google
Response from Property: Dear guest, thank you for your five-star review! Every city has its own reasons for lingering, every season has its own unforgettable scenery, and every hotel holds its own sweet and heartwarming memories. I hope Jiyue will be the warmest and most unique one in your memories! Please visit Jiyue often. I wish you all the best!
M278165****
Boutique Queen Room
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 24, 2025
The service is very good, the front desk beauty is very thoughtful,
Original textTranslated by Google
Response from Property: Dear guest, thank you for your five-star review! Every city has its own reasons for lingering, every season offers its own unforgettable scenery, and every hotel holds its own sweet and heartwarming memories. I hope Jiyue will be the most heartwarming and unique one in your memories! Please visit Jiyue often. I wish you all the best!