Shipai Hotel

Very dirty, the service attitude is also very bad, the front desk seems to owe her money

A great hotel. Although it has a long history, it has always been a very good hotel. It has a great location and everything around it.

Not to mention that the hotel is old, there is nothing that should be there, the windows are still broken, we can't see at night, it scares us to death in the morning, we stayed in room 711, the window was scary, we booked 4 rooms in total The facilities and equipment of each room were also very backward. It rained and it was very cold during the few days we stayed. The room had no heating. When I asked the front desk, there was no heater to borrow. The front desk was also very polite and said directly: "Our hotel If there is no heating, you can stay if you want, or cancel if you don’t want to stay!" I was really speechless at the moment. If the 90-year-old elder didn't want to bother with it, I would have started a fight with them. In the end, I bought a heater myself and sent it to the hotel. It's a garbage hotel. I am also in the hotel service industry. I immediately thought that if my subordinate had the same attitude, he would be fired immediately! ! !

A hotel recommended by a friend during the Canton Fair. I was assigned to room 807 on the first day. The room facilities are very basic. The bathroom does not even have basic wet and dry partitions. It has a simple shower head. After taking a shower, everything is wet and it is easy to slip. Unfortunately, the plug of the kettle in the room was also broken. After reporting it to the front desk, the engineer came to fix it and explained it. The pillowcase had a peculiar smell. Overall, this room was the worst I have ever stayed in. That night The female customer service at the front desk was also quite impatient. The room facilities were completely inconsistent with Ctrip's pictures. After communication with Ctrip's customer service staff, the room was changed the next day. The room was fully equipped and equipped with fruits. However, the air conditioner seemed to be out of order all night. After the replacement, The room is consistent with the pictures on Ctrip. The customer service attitude is also good. It is in a good location. The Hakka noodles downstairs are also good. It is close to the subway station, so the overall experience of the last two nights is relatively good, but 807 The room was a nightmare.