Guest User
December 31, 2025
Seriously, avoid this place!!! I stayed for several days, and every day I could see dust bunnies floating in the air under the room lights. The windowless rooms actually had more dust than the rooms with windows, I don't know how they clean. Every day, even with the AC on, I'd come back to a stuffy smell. The Wi-Fi signal was terrible; ordering takeout and paying often took two or three attempts. You'd think you were staying in a bomb shelter. They practically forced guests to use their open, password-free Wi-Fi, showing no regard for guests' online security whatsoever!!! What's even more outrageous is that they gave us used toothpaste!!! After complaining to the front desk, we got no response even until we checked out. It wasn't until I complained to Ctrip, Livable, and 12345 that some 'manager' finally called, but there wasn't a single sincere apology! They even lied to Ctrip, claiming we had a pleasant conversation with the front desk! And to top it all off, a brand new toothbrush even had an unknown hair on it. Absolutely disgusting!!!
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