Ulay Retreat

Ulay Retreat Reviews

Ulay Retreat

No. 29 Huafeng Road, Huadong Town, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
Ulay Retreat
Ulay RetreatUlay RetreatUlay Retreat
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1 night

Guest Reviews of Ulay Retreat

9.1/10
Good
550 review
Verified reviews
Location9.0
Amenities9.0
Service9.1
Cleanliness9.2
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All reviews(550)
Positive reviews(531)
Reviews with photos/video(136)
Offers pick-up/drop-offs(151)
Great value for money(62)
Large rooms(60)
Close to airport(45)
Easy to get around(33)
Average sound insulation(29)
Friendly front desk staff(15)
Well decorated(10)
Negative reviews(19)
M768835****
Deluxe Double Room
Stayed in Nov 2025
Couple
4 review
10/10
Outstanding
Posted on Dec 14, 2025
The hotel offers airport pickup, which was super convenient after landing. The front desk staff were very friendly, and the room was huge. Plus, there are plenty of shops and restaurants downstairs.
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ᰔᩚaimiliᰔᩚ
Special Queen Room
Stayed in Oct 2025
Family
3 review
7.5/10
Posted on Nov 17, 2025
The location is very close to the airport, and there's a shuttle service. The room was clean, and there are small restaurants right downstairs, which was all very convenient.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your review! We are delighted that our hotel is conveniently located near the airport, offers easy airport transfers, has clean rooms, and convenient dining options downstairs. We look forward to serving you again and wish you a pleasant journey!
M484477****
Standard Double Room
Stayed in Oct 2025
Family
19 review
10/10
Outstanding
Posted on Nov 15, 2025
I booked this hotel for just over 80 RMB, and the complimentary shuttle service was great. The driver who took us to the airport was especially kind, unlike some shuttle drivers who can be quite moody. He was genuinely concerned we might miss our connection at T3, even though it was past 5 AM. But he got us to T1 in just 5-6 minutes, right in time for our shuttle bus. He totally earned this 5-star review! The lady at check-in was also very nice. Overall, for a transit hotel, don't set your expectations too high. The soundproofing isn't great, which is understandable for such a cheap place, but having a roof over your head is already a big plus.
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Response from Property: Dear Guest, thank you so much for your honest review and five-star rating! The thoughtful care from the driver who took you to the airport in the early morning and the warm service from the front desk staff truly touched us. While the soundproofing was slightly lacking, our commitment to providing a comfortable and worry-free stay at a high-value price reflects our dedication. We appreciate your trust and understanding, and wish you a pleasant journey and all the best!
Anonymous User
Deluxe Double Room
Stayed in Oct 2025
Traveling with friends
2 review
9.2/10
Great
Posted on Nov 8, 2025
The front desk upgraded our room for free, and it was spacious. The bedding and bathroom were clean. We booked an airport transfer service, and they called us on time for the pickup. Overall, the environment and experience were very good.
Original textTranslated by Google
Response from Property: Dear Guest, your positive review is so heartwarming! We are honored to receive your praise for the complimentary room upgrade, the spacious room, the impeccable cleanliness, and the thoughtful airport transfer reminder. We will continue to optimize details and improve our services to live up to your trust and look forward to your next visit!
Guest User
Standard Double Room
Stayed in Oct 2025
Traveling with friends
4 review
6.5/10
Posted on Nov 15, 2025
I booked two rooms for a 5-6 hour stay, but to my surprise, the rooms reeked of smoke, and the beds creaked every time I moved.
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Response from Property: 尊敬的賓客，非常抱歉此次入住體驗未能讓您滿意，房間煙味重及床具異響問題給您帶來困擾，我們深感愧疚。後續會加強巡檢力度，杜絕此類問題再次發生。感謝您的坦誠反饋，祝您旅途順利！
🍑one piece xifeng🍑
Deluxe Double Room
Stayed in Sep 2025
Other
31 review
9.7/10
Amazing
Posted on Oct 23, 2025
The hotel room is very spacious, estimated to be over 40 square meters. The room design is modern and minimalist, and the digital TV offers a great viewing experience. It's excellent value for money. They even changed my room when the original one smelled too much like smoke! Definitely worth staying here. It's about a 15-minute drive from the airport, but it can take longer due to many traffic lights. There's a night market nearby, making it very convenient for food.
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6/7
Response from Property: 親愛的賓客，感謝您的詳細好評！40+㎡的大房間、現代簡約房型、高清數字電視，再加上及時為您更換無煙房，能讓您覺得性價比高、值得入住，我們超開心～ 也記下您提到的機場車程紅燈多的情況，後續會給趕機賓客同步更優路線建議！附近夜市的美食便利也很適配出行需求呀～ 會繼續守住品質與貼心服務，盼着您下次再來逛吃打卡，祝您旅途順遂！
Zhenshoucunzhouchu
Standard Double Room
Stayed in Sep 2025
Business traveler
1 review
10/10
Outstanding
Posted on Oct 23, 2025
I was transiting through Baiyun Airport this time, and the hotel was clean and hygienic, plus they offered airport shuttle service. The hotel staff were also incredibly attentive and helpful. I accidentally left my glasses at the hotel, and the staff even had the driver bring them to the airport for me. A huge thank you to the front desk lady and the driver! 👍👍👍
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Response from Property: 尊敬的賓客，收到您的反饋太感動啦！您肯定的衞生環境、接送機服務和工作人員的周到，都是我們的初心～ 幫您送回遺落的眼鏡是我們應該做的，能解決您的燃眉之急特別有意義。後續會繼續保持這份靠譜與暖心，不辜負您的信任，期待再次為您提供中轉便利，祝您事事順心！
M523301****
Special Queen Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 23, 2025
Excellent! Everything was great, especially how clean, tidy, and beautiful it was. Definitely great value for money!
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your perfect review! We were so happy to hear you say "everything was great" and praised the room for being clean, tidy, beautiful, and excellent value for money. We will continue to uphold this high quality and excellent value, and we hope you will choose us again on your next trip. We wish you a pleasant journey!
Anonymous User
Deluxe Double Room
Stayed in Sep 2025
Traveling with friends
26 review
9.2/10
Great
Posted on Oct 24, 2025
The room is very spacious, and the front desk staff were super helpful. The hotel rates are also quite affordable, especially since it's newly opened. The value for money is exceptional, probably because it's the off-season.
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Response from Property: Dear Guest, thank you for your recognition! We are delighted that our newly opened spacious rooms, attentive front desk service, and affordable rates offer you exceptional value for money. Staying during the off-season is even more affordable – a delightful surprise! We will continue to uphold the quality and attentive service of this new hotel, providing you with a reliable experience regardless of the season. We look forward to your next visit and wish you a pleasant journey!
Yunibobo
Standard Double Room
Stayed in Sep 2025
Business traveler
4 review
10/10
Outstanding
Posted on Oct 15, 2025
The room environment is good and very clean. The airport shuttle service is also very convenient. I will choose this hotel again next time I have an early flight.
Original textTranslated by Google
Response from Property: 尊敬的賓客，收到您的反饋太暖心啦！您肯定的好環境、乾淨衞生和便捷送機，還有“繼續選擇”的承諾，是我們的動力～ 後續會繼續保障早班機送機時效，不辜負您的信任，期待再次相遇！
_WeChat316490****
Deluxe Queen Room
Stayed in Sep 2025
Couple
3 review
10/10
Outstanding
Posted on Oct 8, 2025
I didn't have high expectations, but I was so pleasantly surprised when I checked in! The hotel surroundings are very quiet, not noisy at night, so even light sleepers can get a good night's rest. All the facilities in the room are new, the AC heats up quickly, and there's plenty of hot water, so no waiting to shower. Check-out was also very fast, no waiting in line, the overall experience was incredibly smooth, definitely a five-star review! The front desk lady was exceptionally nice and spoke in a really charming way.
Original textTranslated by Google
Response from Property: Dear Guest, your feedback is so heartwarming! Your positive feedback on the quiet environment, brand-new facilities, convenient experience, and adorable front desk service gives us confidence. Exceeding your expectations and helping you, a light sleeper, get a good night's rest is our top priority. We will continue to maintain our high standards and live up to your trust. We look forward to seeing you again!
M689435****
Standard Double Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 28, 2025
They offer shuttle service for both check-in and check-out, and it's arranged very quickly with minimal waiting. They even provide a wake-up call for early morning flights. Both the driver and front desk staff were very friendly and helpful. The room was very clean, and the bed was large and soft. Soundproofing was decent. The location is super convenient, only about a ten-minute drive from the airport. Plus, the room rate is quite affordable, making it a highly cost-effective choice. It was a more pleasant surprise than I expected!
Original textTranslated by Google
Response from Property: 親愛的賓客，太開心能給您帶來“超出想象的驚艷”體驗！從“無需久等的接送服務”“凌晨叫醒服務”，到前台與司機的貼心態度，再到乾淨房間、大軟床、不錯的隔音，以及10分鐘近機場+實惠房價的高性價比，每一點認可都讓我們格外振奮。您感受到的舒心與便利，正是我們努力的方向。我們會牢牢守住這份高性價比，期待您下次來回機場時，繼續選擇我們作為舒心落腳點～
Putizhenghao
Standard Double Room
Stayed in Aug 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Sep 7, 2025
Youlai Yaju is quite new, well-equipped, spotlessly clean, and features large, comfortable beds. We had an early 6 AM flight, so we stayed here the night before. At 4:30 AM, the hotel provided a shuttle to the airport, which was extremely convenient and we were very satisfied! The lady at the front desk was very warm and attentive; she helpfully directed us to a nearby food street, which had an abundance of snacks, all sorts of BBQ, and seafood. This is the perfect spot for a short overnight stay near the airport! Five stars!
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star review of Youlai Yaju! Your appreciation for our pristine environment, comprehensive and clean facilities, spacious and comfortable bed, and the thoughtful 4:30 AM airport drop-off service have made our entire staff feel incredibly warm and honored to be able to facilitate your early flight. The front desk staff can also point you to nearby food courts, offering a wide selection of barbecued seafood snacks, which is another added convenience we strive to provide. Recognizing us as "the perfect choice for a nighttime stop near the airport" is a recognition that is more valuable than any other praise. We eagerly look forward to your return visit, and will continue to provide you with quality facilities and attentive service to create a comfortable stay for your trip! For future reservations, please feel free to contact the hotel front desk, and we will be happy to assist you!
Wright Lamole
Standard Double Room
Stayed in Oct 2025
Solo traveler
30 review
9.0/10
Great
Posted on Dec 1, 2025
One the best hotels in Guangzhou
Response from Property: 感謝您的高度認可！能被評為廣州優質酒店我們倍感榮幸，期待您常回來看看，祝您一切順遂！
Anonymous User
Special Queen Room
Stayed in May 2025
Business traveler
38 review
8.7/10
Very good
Posted on Jun 28, 2025
It was pretty good. The facilities are new and it was clean. The only downside was the ongoing construction at the entrance, which made it a bit noisy. But for the price, the room was really decent. Can't ask for much more, honestly!
Original textTranslated by Google
Response from Property: We sincerely thank you for your positive comments and praise for our hotel. Every word of praise is the greatest recognition of our service and a source of motivation for our continuous improvement. We understand that a warm and comfortable accommodation is crucial to your travel experience, so we will continue to work hard to provide you with an even better stay.