Katie💰💰💰💰💰
December 22, 2025
This was my first stay at the Steigenberger Hotel, specifically for Sunac Land. The environment was quite good. On our way to the buffet dinner, our necklace suddenly fell off somewhere between our room and the restaurant. 😂 We only realized it was missing after dinner and were really anxious because it was a pure gold necklace, haha! 😆 We were ready to just cut our losses, but then Manager Chen from the front desk suddenly came to our room, saying they found our necklace. We're incredibly grateful; she was so attentive. The ten male receptionists at the front desk were also very professional, offered great service, and had excellent attitudes.
The service at the Western restaurant for the double buffet dinner (used at a designated hotel group restaurant) was also superb. There was a lady there who I think was a supervisor, haha.
The room was quite spacious with a lake view.
The small detail in the restroom was something even five-star hotels often miss: the tissue paper is refolded by staff for the next guest, showing professional training – very good.
Overall, I'm still very satisfied. Next time I come to Huadu, I'll definitely choose Steigenberger again. I originally thought about trying the Steigenberger Grand next time, but I'll just stick with the Steigenberger Hotel; the service was consistently very thoughtful! I'm very happy!
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