Yimi Hotel (Guangzhou Jiangtai Road Metro Station) Reviews

Response from Property: (The hotel is located at Jiangtai Road Station, between Metro Lines 2 and 11, and is 30 minutes from the Pazhou Complex.) Dear guest, your words really hit home! We are truly, truly sorry for the unpleasant experience you experienced. This is not the service standard we expect at all! We strive to make every guest feel the warmth and comfort of home, but it's clear that we fell far short this time. We will immediately follow up on the issue you mentioned and make serious corrections to ensure it never happens again! We hope you can give us another chance to make up for this regret with even better service! We look forward to seeing you again, and we will demonstrate our commitment to change.

Response from Property: Dear distinguished guests, thank you very much for your recogntion and support for our hotel! l'm glad to hear that you have stayed here twice and are satisfied with the cost performance andservice of the hotel. We have always been committed to providing a comfortable and warm check-in experience for every guest,and you are sure that we are the driving force for our continuousefforts. We will

Response from Property: Dear guest, first of all, thank you for choosing our hotel and spending your precious time to share your stay experience. We are very happy to hear that you affirm our hotel location, staff service attitude and surrounding environment, which is the greatest encouragement to us. At the same time, we also noticed the problem that you mentioned that the room has no windows. We are very sorry for this. Not all rooms have a city view, which is indeed an area that needs improvement and consideration. In the future, we will inform customers more clearly about the room type information when booking to avoid similar situations from happening again. Thank you again for your feedback and suggestions, which are essential for us to continuously improve the quality of our service. Looking forward to having the opportunity to serve you again in the near future.

Response from Property: Dear distinguished guests, we are very grateful for choosing our hotel and giving such a positive evaluation. We are glad to hear that you are satisfied with the hotel and think our location is convenient. This is the original intention of our efforts to provide high-quality service and a comfortable environment. You must be the greatest encouragement to us, and it also gives us the confidence to continue to improve the quality of service to meet the higher standards of expectations of all VIPs. Thank you again for your praise. We look forward to welcoming you again in the near future.

Response from Property: Dear guest, thank you so much for taking the time to share your stay! Your appreciation for our service, pricing, cleanliness, and facilities is a great encouragement to us! Our team always upholds the principle of attentive service, and every detail is dedicated to providing you with a comfortable experience. We are honored to receive your recognition. We look forward to seeing you again and continuing to create a warm and unforgettable stay for you!

Response from Property: Dear guests, thank you for choosing our hotel and taking the time to rate it. We take your question about the smell of moisture on the first floor very seriously. We are sorry for this issue and will immediately report back to the relevant departments to find the best solution to ensure a more comfortable stay.We always strive to provide value for money for every VIP, and your feedback is an important reference for us to improve and perfect our services. Thank you again for your understanding and support of our work, and we look forward to having the opportunity to serve you again in the near future.

Response from Property: Dear guest, hello! Thank you for choosing our hotel and for your high rating. We are delighted that you are satisfied with our service and location, and we are also grateful for your appreciation of our clean environment. Our proximity to the subway truly provides great convenience for our guests, a quality we are constantly striving to maintain and improve. Your recognition is the greatest encouragement and motivation for our work. Thank you again for your support and trust in our hotel. We will continue to strive to continuously improve our service quality and provide every guest with a superior, more comfortable, and more convenient accommodation experience. We look forward to welcoming you again soon!

Response from Property: Dear guest, thank you for choosing our hotel and taking the time to share your experience. We are deeply disappointed to see that you have expressed poor reviews regarding the hotel's cleanliness, environment, and facilities. We understand that every detail impacts our guests' stay experience, so we will immediately report your concerns to the relevant departments and make necessary improvements. We are committed to doing our utmost to improve all aspects of our hotel to meet the highest standards of our guests. Please be assured that we always prioritize the experience of every guest and strive to create a comfortable, clean, and well-equipped environment for everyone. Thank you again for your understanding and support of our work, and we look forward to providing you with even better service in the near future.

Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and for your positive review. We are delighted to hear that you are satisfied with the room and service. This is the greatest affirmation and encouragement for our work. We will continue to provide excellent service and offer a comfortable and warm environment to every guest. At the same time, we will continue to improve and enhance our services to ensure that every guest has a pleasant experience. Thank you again for your support and recognition, and we look forward to serving you again in the near future!

Response from Property: Dear guests, thank you for your comments. We are very sorry that you have encountered difficulties during your stay. We strive to make improvements to ensure that our guests' stay is more enjoyable. We will do our best to help with luggage handling, but due to hotel building restrictions, we cannot avoid the situation of stairs. For room issues, we will carefully consider your feedback and make improvements. We pay great attention to the feelings of our guests and hope that you will come back to our hotel and we will be happy to help you. Thank you again for your feedback and have a great trip.

Response from Property: Dear guest, thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay and appreciated our team's service. Providing warm hospitality is at the heart of what we do, and it means the world to us that it made a positive impression on you. Whether you're visiting for business or leisure, we look forward to welcoming you back for another wonderful experience. Until then, take care!

Response from Property: Dear guest, thank you for your review and feedback about our hotel! We are very pleased to learn that you found your stay "average, not bad," which is a great encouragement to us. We will continue to strive to improve our service quality and strive to provide every guest with a more satisfactory stay. We look forward to seeing you again and wish you a happy stay!

Response from Property: Dear VIP, thank you very much for your feedback on our hotel. We are glad to hear that you have a good impression of our geographical location and employee service. At the same time, we deeply apologize for any inconvenience caused to you due to insufficient room cleanliness. We will strengthen the management of room cleanliness to ensure that every VIP is provided with a comfortable and clean living environment. In addition, we will also pay attention to the noise issues you mentioned and minimize their impact on you as much as possible. Thank you again for your feedback. We will continue to work hard to provide every VIP with a better accommodation experience. Looking forward to your next visit.

Response from Property: 尊敬的客人：非常感謝您對我們酒店的認可與喜愛！能得到您“很好值得住”的超高評價，我們全體員工都備受鼓舞～無論是舒適的客房、貼心的服務，還是周邊便利的環境，衹要能讓您住得舒心就是我們最大的動力！期待下次能繼續為您打造難忘的入住體驗，我們在這裏靜候您的再次光臨！