The location is excellent and very convenient for exploring Guangzhou. It's just a short walk to Beijing Road Pedestrian Street, with plenty of local eateries, popular restaurants, bubble tea shops, and shopping malls nearby. The metro station is also within walking distance, making it easy to get around the city.
The hotel occupies the ground floor to the 3rd floor of a building that is shared with offices. After exiting the lift, there is an external door that requires a hotel keycard to access the hotel floors, which provides an additional level of security for guests. At times, the lifts can get quite crowded, and it may take a while for one to arrive. There were also a few occasions when the lift had a strong cigarette smell.
Right below the hotel are herbal tea shops and a pharmacy. There is also a small children's hospital nearby. Although the hotel is close to the lively shopping district, it is tucked away on a quieter street, making it a peaceful and convenient base for sightseeing, shopping, and enjoying Guangzhou's local food scene.
The hotel also provides a complimentary self-service laundry room. It is free to use and has one washing machine, one dryer, and two washer-dryer combo machines. However, the laundry room is quite small, the door is rather heavy, and there is no air conditioning inside, so it can get quite warm while doing your laundry.
I wasn't able to locate the gym during my stay. The lift has a button labelled "Gymnasium", but when I went to that floor, it was quite dark, and I couldn't find the gym. It would probably be best to ask the receptionist for directions.
The staff were all very polite and friendly throughout my stay. They helped to receive and keep my Taobao parcels before my arrival and were also willing to assist with returning items if needed. The housekeeping staff always greeted guests whenever they saw them, which made the stay feel warm and welcoming. Housekeeping was carried out daily, and the room was kept clean and tidy.
One suggestion would be to provide a card or door hanger that guests can use to indicate when they would like their bed sheets changed, especially for longer stays, as the bed sheets are not changed. Basic amenities are provided throughout the stay.
I booked two rooms and requested that they be side by side or opposite each other. I was slightly disappointed that this request could not be accommodated. Since the building is smaller and both rooms were on the same floor, it didn't seem like a big issue to have the room separated. Requested late checkout as well, which was granted and I'm grateful for it.
The room size is decent, with enough space to fully open and store luggage on the floor. However, the bathroom's sliding door is difficult to open from the inside as there is no handle. The door is made of reeded/fluted glass, which provides a distorted view but is still somewhat see-through, making it feel less private.
The refrigerator is located outside the bathroom. This means the bathroom sliding door needs to be closed to access the fridge, which can be quite an inconvenience. There are power sockets conveniently located beside both sides of the bed. One small improvement would be to allow the curtains to remain closed after the room key card is removed, as they automatically open when the power is turned off.
Overall, the hotel offers a great location, clean rooms, and excellent service, with some minor areas that could be improved.
